fix problems on Photo Transfer [iphone]

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—— Run into issues on Photo Transfer? Get help pending when official support gets back to you!

Photo Transfer: Send via WiFi
Info:
company: Mobileware Studio SL
: https://www.phototransferapp.com/help
: www.phototransferapp.com
Chat with our AI-based Photo Transfer Support
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Network issue

Requires both devices to be on the same Wi-Fi network

Fix: 1. Ensure both devices are connected to the same Wi-Fi network by checking the Wi-Fi settings on each device. 2. If you are in a location wi... ⇲
 
Performance issue

Inconsistent performance with large photo libraries

Fix: 1. Organize your photo library by creating albums or folders to make it easier to select smaller groups of photos for transfer. 2. Regularly... ⇲
 
Ads issue

Frequent prompts to upgrade to Pro version

Fix: 1. Familiarize yourself with the features available in the free version and focus on using those to avoid prompts. 2. If the prompts are dis... ⇲
 
UI issue

No manual entry button on Windows app

Fix: 1. Use the drag-and-drop feature to transfer files from your iPhone to your Windows PC instead of relying on manual entry. 2. Check if there... ⇲
 
Crashes issue

Crashes during transfers

Fix: 1. Ensure that both devices have enough storage space available. Low storage can cause apps to crash. 2. Restart both devices before startin... ⇲
 
Slow issue

Transfer speed can be slow with large files

Fix: 1. Reduce the file size before transferring by compressing images or converting them to a lower resolution. 2. Ensure that both devices are... ⇲
 
Settings issue

Limited batch size makes transfers time-consuming

Fix: 1. Create smaller, organized folders on your device to make it easier to select and transfer files in manageable batches. 2. Use the app's s... ⇲
 
Bugs issue

Requires re-opening app after multiple transfers

Fix: 1. After each transfer, close the app completely and then reopen it to reset its state. 2. Keep the app updated to the latest version, as up... ⇲

Occasional errors during transfer

Fix: 1. Restart both devices and try the transfer again to clear any temporary errors. 2. Ensure that both devices are updated to the latest soft... ⇲
 
Customization issue

No option to convert files to both JPEG and HEIC

Fix: 1. Use a third-party file conversion tool after transferring files to convert them to your desired format. 2. Check if your device settings... ⇲

Inability to rename folders during import

Fix: 1. Rename the folders on your device before importing them to the app. 2. After transferring, you can rename the folders on your destination... ⇲
 
Account issue

Locked to one specific Apple ID

Fix: 1. If you need to transfer files from a different Apple ID, consider logging out of the current Apple ID and logging in with the other one t... ⇲
 
Compatibility issue

Requires USB connection for some features

Fix: 1. Check if the features you need can be accessed through Wi-Fi instead of USB. 2. If USB is necessary, ensure you have the correct cable an... ⇲

Limited support for older devices

Fix: 1. Check the app's compatibility with your device and consider updating your device's software if possible. 2. If your device is too old, co... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
5.5%

Neutral
2.8%

~ from our NLP analysis of 10,886 combined software ratings.

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Shutter - Sony Camera Remote
PlayMemorise Mobile CameraLive
Camrote
Camera Connect & Control
Control Wifi Sony Camera App
Gallery - Photo Vault

 Private Data Photo Transfer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Lifetime plan: $29.99 All future updates free
  2. Annual plan: $8.99 PRO Annual subscription
  3. Monthly: $4.99 Monthly subscription
  4. Annual: $29.99 Annual subscription