—— Run into issues on Listening? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the text you are trying to transcribe is clear and free of errors. If the text is from a PDF, try converting it to a plain text... ⇲
Fix: Try adjusting the reading settings in the app. Look for options related to margins or reading start and end points. Some apps allow you to s... ⇲
Fix: Check the formatting of your document. Ensure that paragraphs are clearly defined with proper spacing and indentation. Sometimes, improper f... ⇲
Fix: Review the document for any unusual formatting or hidden characters that might confuse the app. Use a plain text editor to clean up the text... ⇲
Fix: Manually edit the text to replace superscripts with their full form (e.g., replace 'x²' with 'x squared') before importing it into the app.... ⇲
Fix: Edit the text to include more paragraph breaks or line breaks to help the app better understand the structure of the content. OR Check if... ⇲
Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR Try uninstalling... ⇲
Fix: Create a custom pronunciation guide within the app if it allows for user-defined terms. Input the technical terms and their correct pronunci... ⇲
Fix: Ensure that your Bluetooth device is fully charged and properly connected. Disconnect and reconnect the device to refresh the connection.... ⇲
Fix: Check your device's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the List... ⇲
Fix: Create a naming convention for your PDFs that includes relevant keywords or dates to make them easier to find. Use folders in your device's... ⇲
Fix: Explore the app settings to see if there are any hidden options for voice selection. Sometimes, additional voices can be downloaded or activ... ⇲
Fix: Manually edit the text to remove any figures or images before importing it into the app. This can help focus the reading on the text only.... ⇲
Fix: Use a separate note-taking app alongside the Listening app. You can take notes while listening and refer back to them as needed. OR Check... ⇲
Fix: Keep a list of mispronounced terms and manually correct them in your notes for future reference. This can help you remember the correct pron... ⇲
Fix: Use a third-party file management app to create folders and organize your files outside of the Listening app, then import them as needed.... ⇲
Fix: Double-check the document format and ensure it is supported by the app. If necessary, convert the document to a compatible format before upl... ⇲
Fix: Ensure you have a stable internet connection if the app requires online access. Switch to a different Wi-Fi network or use mobile data to se... ⇲
Fix: Copy the URL directly from your browser and paste it into the app. Ensure there are no extra spaces or characters that could cause issues.... ⇲
Fix: Look for any promotional offers or discounts that may be available for new users. Sometimes, apps offer trial periods or reduced rates for t... ⇲
Fix: Check if the app has a desktop version or companion app that allows for better file management and tagging. If so, install it and see if it... ⇲