fix problems on Relay Payments [iphone]

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—— Run into issues on Relay Payments? Get help pending when official support gets back to you!

Relay Payments
Info:
company: Relay Payments
: https://relaypayments.com/
: relaypayments.com
Chat with our AI-based Relay Payments Support
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Support issue

Customer service lacks knowledge

Fix: If you encounter issues with customer service, try to gather as much information as possible about your problem before contacting them. This... ⇲
 
Payments issue

Delayed payment processing

Fix: To address delayed payment processing, check your internet connection. A weak or unstable connection can cause delays. Switch to a stronger... ⇲

3% fee not displayed on receipts

Fix: To ensure you are aware of all fees, check the app settings to see if there is an option to display transaction details, including fees. Thi... ⇲

No option for bank routing/checking account transactions

Fix: If you need to use bank routing or checking account transactions, check if the app has a feature to link your bank account directly. This ma... ⇲
 
Bugs issue

Inaccurate fuel pricing

Fix: If you notice inaccurate fuel pricing, verify the price displayed on the app with the price at the pump. If there is a discrepancy, take a s... ⇲

Inconsistent fuel price display

Fix: If you notice inconsistent fuel prices, refresh the app before you arrive at the station to ensure you have the latest pricing information.... ⇲
 
Account issue

Limited access to account through website

Fix: If you find limited access to your account through the website, try using the app instead, as it may have more features and functionalities.... ⇲
 
Updates issue

Relay Payments unresponsive after update

Fix: If the app becomes unresponsive after an update, try restarting your iPhone. This can clear temporary glitches that may have occurred during... ⇲
 
UI issue

Requires manual entry of multiple numbers

Fix: To simplify the process of entering multiple numbers, check if the app has a 'Save' or 'Remember' feature for frequently used numbers. This... ⇲
 
Slow issue

Long wait times at the pump

Fix: To reduce wait times, consider using the app to prepay for fuel if the station offers this option. This can help you avoid lines at the pump... ⇲
 
Loading issue

Issues with app loading

Fix: If the app is slow to load, check your internet connection. A weak connection can cause loading issues. Switch to a stronger Wi-Fi network o... ⇲
 
Registration issue

Complicated registration process

Fix: If the registration process is complicated, take your time to read through each step carefully. Make sure you have all necessary information... ⇲
 
Customization issue

Limited discounts available

Fix: To find available discounts, regularly check the app for promotions or special offers. Some apps have seasonal discounts or loyalty programs... ⇲
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 what users are saying
Good experience
94.0%

Bad experience
4.1%

Neutral
1.9%

~ from our NLP analysis of 23,418 combined software ratings.

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 Private Data Relay Payments collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics