fix problems on 51Talk [iphone]

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—— Run into issues on 51Talk? Get help pending when official support gets back to you!

51Talk
Info:
company: HELLOWORLD ONLINE EDUCATION PTE. LTD
: https://en.51talk.com/
Chat with our AI-based 51Talk Support
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Support issue

Poor customer support response

Fix: To improve your chances of receiving a timely response from customer support, ensure that you provide clear and concise information about yo... ⇲
 
Payments issue

Misleading subscription terms

Fix: To avoid confusion regarding subscription terms, carefully read the subscription details before signing up. Take screenshots of the terms as... ⇲

Difficulty in canceling subscriptions

Fix: To cancel your subscription, navigate to the app's settings and look for the subscription management section. Follow the prompts to cancel y... ⇲
 
Customization issue

Lessons often shorter than promised

Fix: To address the issue of lesson length, keep track of the duration of each lesson you attend. If you consistently find that lessons are short... ⇲

Limited lesson variety

Fix: To cope with limited lesson variety, actively seek out different instructors or lesson formats within the app. Explore any available options... ⇲
 
Audio issue

Technical issues with audio control

Fix: If you are experiencing audio control issues, first check your device settings to ensure that the app has permission to use your microphone... ⇲
 
Updates issue

Frequent changes in terms of service

Fix: To stay informed about changes in terms of service, regularly check the app's updates section or the official website. You can also enable n... ⇲
 
Account issue

Lack of accountability for missed lessons

Fix: To address missed lessons, familiarize yourself with the app's policy on cancellations and rescheduling. If you miss a lesson, check if you... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
8.4%

Neutral
3.2%

~ from our NLP analysis of 285 combined software ratings.

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 Private Data 51Talk collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics