fix problems on Rave Guardian [iphone]

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—— Run into issues on Rave Guardian? Get help pending when official support gets back to you!

Rave Guardian
Info:
company: Rave Mobile Safety
: http://www.ravemobilesafety.com/customer-support/
: www.raveguardian.com
Chat with our AI-based Rave Guardian Support
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Freezing issue

Rave Guardian freezes during sign-up

Fix: Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try resettin... ⇲
 
Permissions issue

location services request loop

Fix: Check your location settings. Go to 'Settings' > 'Privacy' > 'Location Services', and ensure Rave Guardian is set to 'While Using the App'.... ⇲
 
Security issue

missing emergency features

Fix: Explore the app settings to ensure all features are enabled. Open Rave Guardian, go to settings, and check if emergency features are toggled... ⇲
 
UI issue

unable to access certain buttons

Fix: Restart the app. Close Rave Guardian completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping... ⇲

Rave Guardian interface issues

Fix: Try adjusting the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and adjust the settings to see if it improves t... ⇲
 
Updates issue

data loss after updates

Fix: Regularly back up your data. Use iCloud or iTunes to back up your iPhone before updating any apps. This ensures you can restore your data if... ⇲
 
Account issue

no option to delete account

Fix: Look for account settings within the app. Open Rave Guardian, navigate to settings, and see if there is an option to manage your account or... ⇲
 
Compatibility issue

Rave Guardian does not open on updated devices

Fix: Check for compatibility. Ensure that Rave Guardian is compatible with your device's iOS version. Visit the App Store page for the app to see... ⇲
 
Support issue

limited campus support

Fix: Check the app's settings for any options to select or change your campus. Sometimes, campuses need to be manually selected within the app se... ⇲

no developer support available

Fix: Utilize online resources such as forums or user communities for Rave Guardian. Other users may have encountered similar issues and can provi... ⇲
 
Bugs issue

no bug report acceptance

Fix: Keep a personal log of any bugs you encounter. Document the steps to reproduce the issue, which can help you track recurring problems and fi... ⇲
 
Battery issue

Rave Guardian runs in background unnecessarily

Fix: Disable background app refresh for Rave Guardian. Go to 'Settings' > 'General' > 'Background App Refresh' and turn it off for the app to pre... ⇲
 
Notifications issue

no notifications received

Fix: Check notification settings. Go to 'Settings' > 'Notifications' > 'Rave Guardian' and ensure that notifications are enabled and set to your... ⇲
 
Login issue

login issues persist

Fix: Reset your password. Use the 'Forgot Password' option on the login screen to reset your password and try logging in again. OR Clear the a... ⇲
 
Privacy issue

missing features like anonymous messaging

Fix: Check for updates. Sometimes features are added in new versions, so ensure you have the latest version of Rave Guardian by checking the App... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.4%

Bad experience
6.4%

Neutral
3.2%

~ from our NLP analysis of 2,661 combined software ratings.

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 Private Data Rave Guardian collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics