fix problems on Lib [iphone]

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—— Run into issues on Lib? Get help pending when official support gets back to you!

Libby Story
Info:
company: Libby Story, Inc.
: https://www.libbystory.com
: www.libbystory.com
Chat with our AI-based Lib Support
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Crashes issue

frequent crashes

Fix: 1. Update the Libby app to the latest version via the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to cle... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Before going offline, ensure you download the content you want to access by tapping the download icon next to the title in the app. 2. Ch... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the in-app help section or FAQ to find answers to common questions. 2. Join online forums or community groups related to Libby wh... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Libby and ensure that notifications are enabled. 2. Make sure tha... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Use the help section within the app for guidance on navigation. 2. Cr... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app settings to see if there are any available customization options that you may have overlooked. 2. Use bookmarks or tags t... ⇲
 
Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app or switch to dark mode if available, as this can help save battery life. 2. Close other... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of Libby and ensure your device meets the minimum requirements for the app. 2. If your device... ⇲
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 what users are saying
Good experience
100.0%

Bad experience
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Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data Lib collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers