Fix Ourtime errors on iphone

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23 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Customization
Limited functionality in free version

🛠️ Consider upgrading to a paid subscription to unlock additional features. Review the benefits of the... show fix »
Lack of filtering options for preferences

🛠️ Use the search function to manually filter profiles based on your preferences. You can also save sea... show fix »
Limited profile information options

🛠️ Maximize the information you can provide in the available fields. Use the 'About Me' section to shar... show fix »
Poor matching algorithm

🛠️ Take the time to fill out your profile thoroughly and accurately. The more information you provide,... show fix »
 
UI
Difficult to navigate app

🛠️ Familiarize yourself with the app layout by exploring each section. Take notes on where key features... show fix »
 
Privacy
Inconsistent profile visibility

🛠️ Ensure your profile is complete and active. Regularly update your profile information and activity t... show fix »
Profiles of inactive users still visible

🛠️ Regularly refresh your search results to see if inactive profiles are removed. Engage with active us... show fix »
Ghost profiles present

🛠️ Report ghost profiles to the app's support team to help them clean up the user base. This can improv... show fix »
 
Security
High number of fake profiles

🛠️ Be cautious when interacting with profiles that seem suspicious. Look for verified profiles or those... show fix »
Scammers and catfish profiles prevalent

🛠️ Be vigilant and trust your instincts. If a profile seems too good to be true, it probably is. Avoid... show fix »
 
Support
Poor customer service response

🛠️ Utilize the app's help section or FAQ to find answers to common issues. This can often provide quick... show fix »
Automated responses from customer service

🛠️ Be specific in your inquiries to increase the chances of receiving a personalized response. Include... show fix »
 
Messages
Messages not delivered or received

🛠️ Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile... show fix »
 
Uploads
Technical issues with photo uploads

🛠️ Ensure that your app is updated to the latest version. Check your device's storage and permissions t... show fix »
 
Search
No option to filter by location

🛠️ Manually search for users in specific locations by entering the location in the search bar if availa... show fix »
Limited search capabilities

🛠️ Utilize any available search filters to narrow down your options. If the app allows for keyword sear... show fix »
 
Account
Unclear subscription cancellation process

🛠️ Review the app's settings or account management section for subscription details. There should be an... show fix »
Inability to access previous messages after downgrading

🛠️ Before downgrading, take screenshots or save important messages externally. This way, you can retain... show fix »
 
Payments
Extra charges for additional features

🛠️ Review the app's pricing structure carefully before making any purchases. Ensure you understand what... show fix »
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 Contact Support
Developer:
Match Group Americas, LLC
Email:
  https://www.ourtime.com/v3/help
Website:
🌐 www.ourtime.com
Terms/Privacy:
⚔️ https://www.ourtime.com/v3/privacypolicy
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 Private Data Ourtime collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
67.1%

Negative experience
16.7%

Neutral
16.2%

~ from our NLP analysis of 51,753 combined software ratings.
  Cost of Subscriptions
  1. 1 Month, Premium Feature: $29.99 Premium feature access
  2. 1 Week, Premium Feature: $19.99 Premium feature access
  3. Access to Premium Features: $37.99 Access to premium features
  4. 6 Months, Premium Feature: $89.99 Premium feature access
  5. Access to Premium Features: $99.99 Access to premium features
  6. Access to Premium Features: $69.99 Access to premium features
  7. Super Like 5 Pack: $7.99 Super Like 5 Pack
  8. 3 Months, Premium Feature: $69.99 Premium feature access
  9. Boost: $2.99 Boost 1 Pack
  10. Boost 10 Pack: $14.99 Boost 10 Pack