fix problems on Dermatology First Derm [iphone]

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—— Run into issues on Dermatology First Derm? Get help pending when official support gets back to you!

Dermatology First Derm
Info:
company: iDoc24 Inc
: https://www.firstderm.com/ask-online-dermatologist/
: firstderm.com
Chat with our AI-based Dermatology First Derm Support
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Support issue

Automated responses for cancellations

Fix: If you receive an automated response, ensure you check the app settings to see if you can opt-out of automated messages or adjust your notif... ⇲

Limited actionable advice

Fix: When receiving advice, ask follow-up questions within the app to clarify and seek more detailed guidance on your condition or treatment opti... ⇲

Lack of follow-up support

Fix: After receiving advice, proactively schedule follow-up consultations through the app to ensure ongoing support and monitoring of your condit... ⇲
 
Privacy issue

Anonymity of dermatologists

Fix: If you prefer to know more about your dermatologist, check if the app provides profiles or credentials of the dermatologists. This can help... ⇲
 
Payments issue

High cost for basic information

Fix: Evaluate the necessity of using the app for your specific needs. If the cost is too high, consider seeking information from reputable online... ⇲
 
Bugs issue

Inconsistent diagnosis accuracy

Fix: To improve the accuracy of your diagnosis, provide as much detail as possible about your symptoms and medical history when submitting your c... ⇲

Potential for misdiagnosis

Fix: Always cross-reference the diagnosis provided by the app with reputable medical sources or consult with a healthcare professional for confir... ⇲
 
Compatibility issue

Not a substitute for in-person visits

Fix: Use the app for preliminary assessments and advice, but prioritize scheduling in-person visits for serious or persistent issues that require... ⇲

Dermatology First Derm may not provide urgent care

Fix: For urgent issues, always have a list of local urgent care facilities or emergency rooms handy, and use the app for non-urgent consultations... ⇲
 
UI issue

Confusing case review process

Fix: Familiarize yourself with the app's interface by reviewing any available tutorials or help sections that explain the case review process in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.9%

Bad experience
16.8%

Neutral
1.3%

~ from our NLP analysis of 386 combined software ratings.

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 Private Data Dermatology First Derm collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Diagnostics

  Cost of Subscriptions
  1. First Derm: $29.99 First Derm Opinion
  2. First Derm: $39.99 First Derm Opinion
  3. First Derm: $25.99 First Derm Opinion
  4. First Derm: $39.99 First Derm Opinion
  5. First Derm: $59.99 First Derm Opinion
  6. First Derm: $23.99 First Derm Opinion
  7. Firstderm Opinion Express: $47.99 An opinion from a First Derm dermatologist
  8. Firstderm Opinion Low-tier price: $23.99 An opinion from a First Derm dermatologist
  9. Firstderm Opinion: $19.99 An opinion from a First Derm dermatologist
  10. Firstderm Opinion: $22.99 An opinion from a First Derm dermatologist