fix problems on NHA Parent Portal [iphone]

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—— Run into issues on NHA Parent Portal? Get help pending when official support gets back to you!

NHA Parent Portal
Info:
company: National Heritage Academies
: https://www.nhaschools.com
: www.nhaschools.com
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Login issue

requires constant login

Fix: 1. Ensure that you are selecting the option to 'Remember Me' or 'Stay Logged In' when logging into the app. 2. Check your iPhone's settings... ⇲

does not save login information

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in. 2. Check your iPhone's settings under Settings > Passwords & Acc... ⇲
 
Slow issue

slow to load grades

Fix: 1. Check your internet connection. A slow or unstable connection can cause delays in loading grades. Switch to a stronger Wi-Fi network or u... ⇲
 
Notifications issue

notifications not consistent

Fix: 1. Check your notification settings by going to Settings > Notifications > NHA Parent Portal. Ensure that notifications are enabled and set... ⇲

no notifications for new grades

Fix: 1. Check your notification settings in the app and on your iPhone to ensure notifications are enabled. 2. Make sure that Do Not Disturb mod... ⇲
 
Syncing issue

data refreshes unnecessarily

Fix: 1. Check the app settings for any options related to data refresh or sync frequency. Adjust these settings to reduce unnecessary refreshes.... ⇲
 
Crashes issue

crashes frequently

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache by of... ⇲
 
Support issue

inability to report absences

Fix: 1. Check if there is an option within the app for reporting absences. If not, consider using the school's website or contacting the school d... ⇲
 
UI issue

inconsistent grade display

Fix: 1. Log out of the app and log back in to refresh the data. 2. Check for any updates to the app in the App Store and install them. OR 1.... ⇲
 
Installation issue

requires uninstall and reinstall to function

Fix: 1. Regularly check for updates in the App Store to ensure you are using the latest version of the app. 2. Clear the app's cache by offloadi... ⇲
 
Updates issue

poor performance after updates

Fix: 1. After an update, restart your iPhone to clear any temporary issues. 2. Check for any additional updates that may have been released to f... ⇲
 
Network issue

website access issues

Fix: 1. Check your internet connection to ensure it is stable. 2. Try accessing the website from a different browser or device to see if the iss... ⇲
 
Freezing issue

NHA Parent Portal hangs when checking grades

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Close any unnecessary apps running in the background to free up resources.... ⇲
 
Performance issue

overall performance is unreliable

Fix: 1. Regularly check for updates in the App Store to ensure you are using the latest version of the app. 2. Restart your iPhone to clear any... ⇲
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 what users are saying
Bad experience
66.7%

Good experience
27.7%

Neutral
5.6%

~ from our NLP analysis of 177 combined software ratings.

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 Private Data NHA Parent Portal collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.