fix problems on R&R BBQ [iphone]

—— Run into issues on R&R BBQ? Get help pending when official support gets back to you!

R&R BBQ

Info:

company: FFG Global Holdings, LLC

: https://support.thanx.com/

: randrbbq.com

Chat with our AI-based R&R BBQ Support

🛠️ Common R&R BBQ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

R&R BBQ is hard to use

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. Consider creating a simp... ⇲

Links scattered throughout the app

Fix: Try to create a mental map of the app's structure. Write down the main sections and their corresponding links to help you navigate more effi... ⇲

Backup issue

Current orders not saved when backing out

Fix: Before backing out, ensure that you have completed all necessary steps in the order process. If possible, take screenshots of your order det... ⇲

UI issue

Kids menu hidden

Fix: Look for a dedicated section for kids' meals, which may be under a broader category like 'Menu' or 'Family Meals'. If you can't find it, try... ⇲

R&R BBQ is just a shell for the website

Fix: If the app is not functioning well, consider using the mobile website instead, which may provide a more stable experience. OR Clear the a... ⇲

No cart or checkout button for delivery

Fix: Ensure you are in the correct section of the app for delivery orders. Look for a 'Delivery' option in the menu or settings. OR If the del... ⇲

Bugs issue

Incorrect store phone number

Fix: Verify the phone number by checking the official R&R BBQ website or other reliable sources. If you find discrepancies, note them for future... ⇲

Missing items in orders

Fix: Double-check your order summary before finalizing to ensure all items are included. If items are missing, try re-adding them before checkout... ⇲

Out of stock on menu items

Fix: Check the app frequently for updates on stock availability, especially during peak hours when items may sell out quickly. OR Consider cal... ⇲

Error messages during checkout

Fix: Review your order for any items that may not be available or have issues. Remove any problematic items and try checking out again. OR Cle... ⇲

Cannot redeem rewards in app

Fix: Check the rewards program terms and conditions to ensure you are eligible to redeem rewards through the app. OR If the app does not allow... ⇲

Magic link fails to sign in

Fix: Ensure that you are using the most recent version of the app. If not, update it through the App Store and try the magic link again. OR Ch... ⇲

Requires login when already logged in

Fix: Log out of the app completely and then log back in to refresh your session. This can sometimes resolve login issues. OR Check for any app... ⇲

Frustrating sign-in process

Fix: Use a password manager to store your login credentials securely, making it easier to log in without remembering complex passwords. OR If... ⇲

Loading issue

Spinning wheel when opening app

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can help reset any loading issues. OR Restart your iP... ⇲

Crashes issue

R&R BBQ crashes or errors when ordering

Fix: Ensure your iPhone's operating system is up to date, as compatibility issues can cause crashes. Update your iOS if necessary. OR Uninstal... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Bad experience

1.9%

Neutral

1.3%

~ from our NLP analysis of 2,975 combined software ratings.

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Private Data R&R BBQ collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics