fix problems on Connected [iphone]

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—— Run into issues on Connected? Get help pending when official support gets back to you!

Connected: Find Your Family
Info:
company: Kayisoft
: https://connected.kayisoft.net/pages/faq
: connectedapp.live
Chat with our AI-based Connected Support
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Battery issue

High battery drain

Fix: Limit the app's background activity. Go to Settings > General > Background App Refresh and turn off 'Connected: Find Your Family' to prevent... ⇲

Connected runs in the background constantly

Fix: Adjust the app's background activity settings. Go to Settings > General > Background App Refresh and turn it off for 'Connected: Find Your F... ⇲
 
Ads issue

Annoying persistent banner

Fix: Check the app settings for notification preferences. Look for an option to disable or minimize persistent notifications or banners within th... ⇲
 
Settings issue

Limited location radius options

Fix: Explore the app settings to see if there are options to customize the location radius. Some apps allow you to set specific geofences or aler... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Ensure that notifications are enabled for the app. Go to Settings > Notifications > Connected: Find Your Family and make sure 'Allow Notific... ⇲
 
Glitches issue

Glitches and app freezing

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
 
Bugs issue

Incorrect speed readings

Fix: Ensure that the app has permission to access motion and fitness data. Go to Settings > Privacy > Motion & Fitness and make sure the app is a... ⇲
 
Updates issue

Outdated location information

Fix: Refresh the location manually within the app if there is an option to do so. Look for a refresh button or option in the app interface. OR... ⇲
 
UI issue

Difficult user interface management

Fix: Familiarize yourself with the app's layout by exploring all menus and settings. Sometimes, spending a little time navigating can help you un... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.7%

Bad experience
22.1%

Neutral
6.2%

~ from our NLP analysis of 113 combined software ratings.

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 Private Data Connected collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Monthly Premium Subscription: $6.49 Access all premium features in this circle
  2. Weekly Premium Subscription: $2.39 Access all premium features in this circle
  3. Weekly Premium Subscription: $2.39 Access all premium features in this circle
  4. Yearly Premium Subscription: $46.49 Access all premium features in this circle
  5. Monthly Premium Subscription: $6.49 Access all premium features in this circle
  6. Weekly Premium Subscription: $2.39 Access all premium features in this circle
  7. Premium One Week: $1.99 Premium Subscription For One Week
  8. Monthly Premium Subscription: $3.99 Access all premium features in this circle
  9. Premium One Month: $6.99 Premium Subscription For One Month
  10. Monthly Premium Subscription: $4.99 Access all premium features in this circle