fix problems on MoBY [iphone]

—— Run into issues on MoBY? Get help pending when official support gets back to you!

MoBY

Info:

company: Bayerische Eisenbahngesellschaft mbH

: https://www.moby.bayern

Chat with our AI-based MoBY Support

🛠️ Common MoBY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MoBY freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your speed using a speed test app. If... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for MoBY. Install any available updates as they ofte... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If MoBY allows, look for an option to download streams or content for offline viewing. This is usually... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if MoBY has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. Sea... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MoBY and ensure that notifications are enabled. Adjust the settings to allo... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue