—— Run into issues on Téo Taxi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you do not have a credit card, consider using a prepaid debit card that can be used for online transactions. These cards can often be pur... ⇲
Fix: After booking a ride, check your email or app notifications for any confirmation messages. If you do not receive one, try logging out of the... ⇲
Fix: Before booking, always check the fare estimate provided in the app. If the final price seems significantly higher than the estimate, take a... ⇲
Fix: If the tip selection is unclear, consider setting a standard tip percentage in your mind before booking. This way, you can quickly select th... ⇲
Fix: Before booking, double-check your pickup and drop-off locations. If you need to change them after booking, try canceling the ride and rebook... ⇲
Fix: If the wait time seems inaccurate, try refreshing the app or checking back after a few minutes. Sometimes, the app may need to update its da... ⇲
Fix: Ensure that you are entering your phone number in the correct format, including the country code (+1 for the US). If the app has a dropdown... ⇲
Fix: If the app requires a cost estimation before booking, make sure to enter your pickup and drop-off locations accurately. Sometimes, incorrect... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Téo Taxi, and check if there is an update available.... ⇲
Fix: If you find that vehicle availability is limited, try adjusting your pickup location slightly. Sometimes moving a few blocks can increase th... ⇲
Fix: Try clearing the app's cache by going to your iPhone Settings > General > iPhone Storage > Téo Taxi and selecting 'Offload App'. This can he... ⇲
Fix: When booking, look for vehicle options that specify luggage capacity. If the app allows you to choose between different vehicle types, selec... ⇲