fix problems on Animation Desk [iphone]

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—— Run into issues on Animation Desk? Get help pending when official support gets back to you!

Animation Desk® Draw & Animate
Info:
company: Kdan Mobile Software LTD
: https://www.kdan.com/animation-desk
: www.kdan.com
Chat with our AI-based Animation Desk Support
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Customization issue

limited layers

Fix: 1. To work around the limited layers, try merging layers when you are satisfied with their content. This can help you free up space for new... ⇲

canvas size too small

Fix: 1. Check if there are options to change the canvas size in the app settings or when creating a new project. 2. If the canvas size is fixed,... ⇲

brush options are limited

Fix: 1. Experiment with the available brushes to find the ones that best suit your style. 2. Look for any settings that allow you to customize br... ⇲

inability to merge layers

Fix: 1. Work around this limitation by duplicating frames and manually combining elements into a single layer. 2. Use the export function to crea... ⇲
 
Slow issue

laggy performance

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear memory and improve performanc... ⇲
 
UI issue

confusing interface

Fix: 1. Spend some time exploring the app's features and settings to familiarize yourself with the layout. 2. Look for any tutorial videos or gui... ⇲

difficult to zoom

Fix: 1. Use pinch-to-zoom gestures carefully, ensuring you are not accidentally moving the canvas instead. 2. Check if there are any zoom setting... ⇲

background issues

Fix: 1. Ensure you are selecting the correct background layer when making changes. 2. Check if there are any settings that control background vis... ⇲

interface changes are confusing

Fix: 1. Familiarize yourself with the new interface by exploring each section and feature. 2. Look for any release notes or guides that explain t... ⇲
 
Bugs issue

bugs with undo function

Fix: 1. If the undo function is not working, try saving your work frequently to avoid losing progress. 2. Restart the app to see if the undo func... ⇲

selection tool issues

Fix: 1. Make sure you are using the selection tool correctly by following any available tutorials or guides. 2. Try adjusting the sensitivity set... ⇲
 
Exporting issue

inconsistent exporting

Fix: 1. Ensure you are following the correct steps for exporting your project. Check the app's help section for detailed instructions. 2. Try exp... ⇲
 
Payments issue

subscription required for basic features

Fix: 1. Explore the app to see if there are any free features that can meet your needs without a subscription. 2. Consider using alternative free... ⇲
 
Features issue

no stabilization tool

Fix: 1. To achieve smoother lines, try drawing slowly and steadily. 2. Use a stylus if available, as it can provide better control than using you... ⇲

no text tool

Fix: 1. Consider using external apps to create text overlays and then import them as images into your animation. 2. Use drawing tools to create t... ⇲

missing features like ruler or circle maker

Fix: 1. Use external tools or apps to create guides and then import them into your project as images. 2. Draw shapes manually using the available... ⇲
 
Uploads issue

audio upload complications

Fix: 1. Ensure the audio file format is supported by the app. Convert the audio file to a compatible format if necessary. 2. Check the app settin... ⇲
 
Camera issue

camera panning limitations

Fix: 1. Use the zoom feature to focus on specific areas of your animation instead of panning. 2. Plan your animation layout to minimize the need... ⇲
 
Glitches issue

duplicate frames issue

Fix: 1. Regularly save your work to avoid losing frames. If duplicates appear, try restarting the app to see if it resolves the issue. 2. Check i... ⇲
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 what users are saying
Good experience
79.8%

Bad experience
12.5%

Neutral
7.7%

~ from our NLP analysis of 14,670 combined software ratings.

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CUSTOM CAST

 Private Data Animation Desk collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Creativity 365: $9.99 Get access to all premium features.
  2. Animation Desk Pro (Month): $4.49 Get access to all features in Animation Desk
  3. Animation Desk Pro (Year): $29.99 Get access to all features in Animation Desk
  4. Creativity 365: $19.99 Get access to all premium features.
  5. Creativity 365: $59.99 Get access to all premium features.
  6. Animation Desk Pro: $15.99 Subscription to Kdan Cloud and creative tools
  7. Animation Desk Pro: $3.99 Subscription to Kdan Cloud and creative tools
  8. Animation Desk Pro (Quarter): $10.99 Get access to all features in Animation Desk
  9. Animation Desk Pro: $8.99 Subscription to Kdan Cloud and creative tools
  10. Kdan Cloud: $2.99 Subscription to Kdan Cloud storage