fix problems on Kidde [iphone]

—— Run into issues on Kidde? Get help pending when official support gets back to you!

Kidde

Info:

company: Walter Kidde Portable Equipment

: https://www.kidde.com/home-safety/en/us/support/

: www.kidde.com

Chat with our AI-based Kidde Support

🛠️ Common Kidde Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kidde frequently logs out users

Fix: Check your device's settings to ensure that the app has permission to run in the background. Go to Settings > General > Background App Refre... ⇲

Kidde does not work with Apple’s password manager

Fix: Manually enter your password instead of using the password manager. Go to the Kidde app login screen, tap on the password field, and type yo... ⇲

Ads issue

Excessive ads and upselling in the app

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a more streamlined experience witho... ⇲

UI issue

Graphs lack valuable information

Fix: Explore the app settings to see if there are options to customize the data displayed in graphs. Look for any settings related to data visual... ⇲

No grid for data points in graphs

Fix: Check if there is an option in the app settings to enable grid lines in graphs. This may be found under display or graph settings. OR If... ⇲

Keyboard does not pop up for text entry

Fix: Restart your iPhone to refresh the system. Sometimes, a simple restart can resolve keyboard issues in apps. OR Check for any software upd... ⇲

Difficult to add devices due to UI issues

Fix: Follow the app's step-by-step guide for adding devices carefully. Take your time to ensure you are not missing any steps. OR If the UI is... ⇲

Kidde does not allow easy removal of devices

Fix: Navigate to the device settings in the app and look for an option to remove or delete devices. This is usually found under device management... ⇲

Limited visibility of room names in data views

Fix: Check the app settings to see if there is an option to customize the display of room names. Adjust the settings to improve visibility. OR... ⇲

Kidde interface is cluttered and confusing

Fix: Take some time to familiarize yourself with the app layout. Explore each section to understand where different features are located. OR L... ⇲

Privacy issue

Requires too much personal information for setup

Fix: Review the information requested during setup and see if any fields are optional. Only fill in the necessary information to create an accoun... ⇲

Freezing issue

Kidde freezes during alarms

Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to free up... ⇲

Bugs issue

False alarms reported frequently

Fix: Check the sensitivity settings in the app for your devices. Lowering the sensitivity may reduce false alarms. OR Ensure that your devices... ⇲

Network issue

Devices often lose connection to the cloud

Fix: Check your Wi-Fi connection. Ensure that your router is functioning properly and that your devices are within range of the Wi-Fi signal. O... ⇲

Cannot reconnect devices after power or internet outage

Fix: Manually reconnect the devices by going to the app settings and selecting the option to add or reconnect devices. Follow the prompts to re-e... ⇲

Battery issue

No low battery warning in the app

Fix: Regularly check the battery status of your devices manually. Set a reminder to check the batteries every month to avoid surprises. OR Con... ⇲

Features issue

No historical data tracking for air quality

Fix: Look for any settings in the app that may allow you to enable historical data tracking. This may be under data settings or preferences. OR... ⇲

Hush feature not available remotely

Fix: Check if there is a local hush feature on the device itself. Most devices have a physical button to silence alarms. OR If remote hush is... ⇲

Updates issue

Firmware updates can be problematic

Fix: Ensure that your device is connected to a stable Wi-Fi network before attempting a firmware update. This can prevent interruptions during th... ⇲

Notifications issue

Notifications from unknown devices during tests

Fix: Check the app settings to manage notification preferences. Disable notifications for devices that you do not recognize or use. OR If the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.5%

Bad experience

4.4%

Neutral

2.1%

~ from our NLP analysis of 2,159 combined software ratings.

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Private Data Kidde collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Diagnostics

Cost of Subscriptions

Advanced Home Health - Monthly: $1.99 Unlock premium features for your IAQ devices.
Advanced Home Health - Annual: $19.99 Unlock premium features for your IAQ devices.