fix problems on Brixx Rewards [iphone]

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—— Run into issues on Brixx Rewards? Get help pending when official support gets back to you!

Brixx Rewards
Info:
company: Brixx Franchise System Inc
: https://support.thanx.com/
: brixxpizza.com
Chat with our AI-based Brixx Rewards Support
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Payments issue

Credit card required for coupon lost trust

Fix: Consider using a prepaid card for transactions. This allows you to maintain control over your spending without linking your primary credit c... ⇲

Saved credit cards do not work for next order

Fix: Delete the saved credit card and re-enter it. Go to the payment settings in the app, remove the existing card, and add it again to ensure th... ⇲

Checkout errors prevent payment

Fix: Clear the app's cache and data. Go to your iPhone settings, find Brixx Rewards, and select 'Clear Cache' if the option is available. This ca... ⇲
 
Customization issue

Cannot build own pizza or add ingredients

Fix: Check if the feature is available in your location. Sometimes, certain features are limited based on geographic availability. You can also t... ⇲

No options for extra ingredients on half the menu

Fix: Check if the app is updated to the latest version, as updates may include additional features or menu options. OR Try accessing the menu... ⇲
 
Network issue

Brixx Rewards frequently shows location not accepting orders

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure Brixx Rewards is set... ⇲

Greensboro NC location not available in app or website

Fix: Ensure that your app is updated to the latest version, as location availability can change with updates. OR Try searching for the Greensb... ⇲
 
UI issue

Cannot add special instructions despite available field

Fix: Try tapping on the special instructions field multiple times to see if it becomes active. Sometimes, the app may not register the first tap... ⇲
 
Login issue

Login issues with existing phone number

Fix: Ensure that you are entering the correct phone number associated with your account. Double-check for any typos or incorrect area codes. OR... ⇲
 
Bugs issue

Rewards cannot be applied

Fix: Check the terms and conditions of the rewards program to ensure that your rewards are eligible for the items in your cart. Some rewards may... ⇲
 
Loading issue

Pick up times often unavailable

Fix: Try checking for pick-up times during off-peak hours. Sometimes, availability can be limited during busy times. OR Consider placing your... ⇲
 
Storage issue

Cannot save and store gift cards in app

Fix: Check if the app has a specific section for gift cards. Sometimes, gift card storage may be located in a different part of the app than expe... ⇲
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 what users are saying
Good experience
97.6%

Bad experience
1.6%

Neutral
0.8%

~ from our NLP analysis of 4,990 combined software ratings.

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 Private Data Brixx Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics