—— Run into issues on Reliable Taxi? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app for real-time updates on driver availability and estimated arrival times. If the wait time seems inaccurate, try refreshing th... ⇲
Fix: After requesting a ride, monitor the driver's location on the app. If the driver is delayed or not moving, consider canceling the ride and r... ⇲
Fix: Always cancel the ride through the app to ensure that the cancellation is recorded properly. Check the cancellation policy in the app to und... ⇲
Fix: Before accepting a ride, review the fare estimate provided by the app. If you notice additional wait fees being added, consider discussing t... ⇲
Fix: Ensure that your phone's location services are enabled and set to high accuracy. Go to your phone's settings, find 'Location Services', and... ⇲
Fix: Utilize the in-app help feature to report issues or seek assistance. Be clear and concise in your communication to ensure your concerns are... ⇲
Fix: If you experience rudeness from a driver, remain calm and try to communicate politely. If the situation escalates, you can end the ride earl... ⇲
Fix: If you feel unsafe during a ride, do not hesitate to ask the driver to pull over in a safe location. You can also share your ride details wi... ⇲
Fix: Before getting into the vehicle, take a moment to assess its cleanliness. If the vehicle is not up to your standards, you can choose to canc... ⇲
Fix: If you notice limited driver availability, try requesting a ride during peak hours when more drivers are likely to be on the road. Alternati... ⇲
Fix: To minimize wait times, try to request rides during off-peak hours or when you know there will be higher driver availability. You can also c... ⇲
Fix: Always verify the driver's details (name, vehicle, and license plate) before getting into the car. If something feels off, do not hesitate t... ⇲