fix problems on Fastned [iphone]

—— Run into issues on Fastned? Get help pending when official support gets back to you!

Fastned - EV charging app

Info:

company: Fastned

: https://support.fastned.nl/hc/en-gb

: fastnedcharging.com

Chat with our AI-based Fastned Support

🛠️ Common Fastned Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fastned freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Fastned app o... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Fastned and selecting 'Offload App'. This will remove the app but k... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the Fastned app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to cl... ⇲

Loading issue

limited offline functionality

Fix: 1. Before going offline, open the app and load any necessary information or maps while connected to the internet. This may allow you to acce... ⇲

Support issue

poor customer support

Fix: 1. Utilize the in-app help or FAQ section if available, as it may provide answers to common questions. 2. Check the Fastned website for any... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Fastned and ensure that notifications are enabled. Check that the alert style is set to 'Banners' or 'Al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately visible... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Fastned is using a lot of battery, try limiting its us... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of the Fastned app and ensure your device is running a compatible version of iOS. Update your... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

3.8%

Bad experience

0.0%

~ from our NLP analysis of 26 combined software ratings.

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Private Data Fastned collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics