fix problems on CoyoteGO [iphone]

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—— Run into issues on CoyoteGO? Get help pending when official support gets back to you!

CoyoteGO
Info:
company: Coyote Logistics LLC
: https://coyote.com/contact-us/
: www.coyote.com
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Loading issue

Inability to see load prices

Fix: Check if you have the latest version of the app. Sometimes, features may not work properly in older versions. Update the app through the App... ⇲
 
Search issue

Limited search area for loads

Fix: Adjust your search settings. Go to the search filters and expand the search radius if possible. This may help you find more loads in your de... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the in-app support feature if available. This may provide quicker responses than email or phone support. Check for a 'Help' or 'Supp... ⇲

No option to ask questions about loads

Fix: Check if there is a 'Contact' or 'Support' option within the load details. This may allow you to reach out directly regarding specific loads... ⇲
 
Crashes issue

CoyoteGO freezes or crashes

Fix: Force close the app and restart it. Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then s... ⇲
 
Payments issue

Detention pay issues

Fix: Review the terms and conditions regarding detention pay within the app. Ensure you understand the criteria for claiming it. OR Keep detai... ⇲

Delayed reimbursement for expenses

Fix: Keep thorough records of all expenses and submit them as soon as possible through the app. This can help speed up the reimbursement process.... ⇲
 
Uploads issue

Inability to post trucks

Fix: Ensure that you have the necessary permissions enabled in the app settings. Check if your account is set up correctly to post trucks. OR... ⇲
 
Settings issue

Lack of detailed load information

Fix: Check if there are filters or settings that can be adjusted to show more detailed information about loads. Sometimes, toggling these setting... ⇲

Missing pickup and drop-off addresses

Fix: Check the load details again to ensure the addresses are not listed in a different section. Sometimes, they may be in a notes section or req... ⇲
 
Slow issue

Slow response from brokers

Fix: Be proactive in following up with brokers after your initial inquiry. A polite reminder can sometimes expedite their response. OR Conside... ⇲
 
Bugs issue

Inconsistent app performance

Fix: Regularly clear the app cache and data if the option is available. This can help improve performance by removing unnecessary files. OR En... ⇲

Errors when submitting information through the app

Fix: Double-check all fields for accuracy before submitting. Ensure there are no typos or missing information that could cause errors. OR Try... ⇲
 
Customization issue

No option to set specific dates in Smart Matches

Fix: Check the settings within the Smart Matches feature to see if there are any filters or options that allow you to specify dates. OR If thi... ⇲
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 what users are saying
Good experience
91.2%

Bad experience
5.7%

Neutral
3.2%

~ from our NLP analysis of 16,078 combined software ratings.

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 Private Data CoyoteGO collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics