fix problems on Mothership Carrier [iphone]

—— Run into issues on Mothership Carrier? Get help pending when official support gets back to you!

Mothership Carrier

Info:

company: Mothership Technologies, Inc.

: https://help.mothership.com/en/

: www.mothership.com

Chat with our AI-based Mothership Carrier Support

🛠️ Common Mothership Carrier Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mothership Carrier keeps prompting for reviews

Fix: To reduce the frequency of review prompts, check the app settings. Open the Mothership Carrier app, navigate to 'Settings', and look for an... ⇲

Inaccurate closing and operating hours

Fix: Verify the operating hours by checking the official website of the locations you are dealing with. If the app shows incorrect hours, report... ⇲

Support issue

Horrible customer service

Fix: Document your interactions with customer service, including dates, times, and the nature of your inquiries. This can help you track patterns... ⇲

Difficulty in getting help through chat

Fix: If the chat feature is unresponsive, try closing and reopening the app or clearing the app's cache in your device settings. This can sometim... ⇲

Payments issue

Delayed payments

Fix: Check your payment settings within the app to ensure that all information is correct and up to date. This includes bank account details and... ⇲

Inconsistent pay rates

Fix: Keep a detailed record of the pay rates for each load you accept. This can help you identify patterns and discrepancies over time, which you... ⇲

Loading issue

Missing load availability

Fix: Regularly refresh the load availability section of the app to ensure you are seeing the most current listings. If you notice consistent miss... ⇲

UI issue

Unorganized load details

Fix: Create a personal tracking system using a spreadsheet or note-taking app to organize load details. Include columns for load type, pickup and... ⇲

Gameplay issue

Negative impact for early arrivals

Fix: To mitigate issues with early arrivals, communicate with the consignee ahead of time to confirm if early arrivals are acceptable. This can h... ⇲

Settings issue

Lack of precise directions

Fix: Use a reliable GPS navigation app alongside Mothership Carrier for more accurate directions. Input the addresses manually to ensure you have... ⇲

Account issue

No contact info for consignee

Fix: If consignee contact information is missing, try reaching out to the shipper or broker who arranged the load. They may have the necessary co... ⇲

Dropped as a carrier without notice

Fix: Review your account status and any communications from Mothership Carrier to understand the reason for being dropped. Ensure that all your d... ⇲

Ads issue

Limited load postings

Fix: Check the app regularly for new postings, as they may be added at different times throughout the day. Set notifications if the app allows it... ⇲