fix problems on SBKC [iphone]

—— Run into issues on SBKC ? Get help pending when official support gets back to you!

SBKC Mobile

Info:

company: Security Bank of Kansas City

: https://www.securitybankkc.com/contact

: www.securitybankkc.com

Chat with our AI-based SBKC Support

🛠️ Common SBKC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

frequent password changes

Fix: To manage frequent password changes, consider using a password manager. This tool can securely store your passwords and automatically fill t... ⇲

difficult access to support

Fix: To access support more easily, check the app for a 'Help' or 'Support' section, which may provide FAQs or troubleshooting tips. If available... ⇲

Camera issue

camera flash for photo check deposit not working

Fix: Ensure that the camera flash is enabled in your device settings. Go to 'Settings' > 'Camera' and check if the flash is set to 'On' or 'Auto'... ⇲

Bugs issue

mobile deposit feature is picky

Fix: To improve the success rate of mobile deposits, ensure that you are following the app's guidelines for taking photos of checks. This include... ⇲

check deposit requires multiple attempts

Fix: If you find that check deposits require multiple attempts, ensure that you are capturing the entire check within the frame and that the imag... ⇲

SBKC rejects clear photos

Fix: If the app is rejecting clear photos, ensure that the check is placed on a contrasting background and that there are no shadows or glare aff... ⇲

Payments issue

low deposit limit

Fix: If the deposit limit is too low for your needs, check if the app allows you to request a limit increase. This option may be available in the... ⇲

UI issue

SBKC less intuitive than previous version

Fix: To adapt to the new interface, take some time to explore the app's features and settings. Familiarize yourself with the layout and where key... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Bad experience

2.2%

Neutral

2.0%

~ from our NLP analysis of 5,475 combined software ratings.

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Private Data SBKC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location