fix problems on FluffyChat [iphone]

—— Run into issues on FluffyChat? Get help pending when official support gets back to you!

FluffyChat

Info:

company: Famedly GmbH

: https://github.com/krille-chan/fluffychat/issues

: fluffychat.im

Chat with our AI-based FluffyChat Support

🛠️ Common FluffyChat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jumping to last read message doesn't work correctly

Fix: Try closing the app completely and reopening it. This can refresh the app's state and may resolve the issue. To do this, double-tap the home... ⇲

Cannot attach videos without saving as files first

Fix: Instead of trying to attach videos directly, save the video to your device first. Open the video in your Photos app, tap the share icon, and... ⇲

Slow issue

FluffyChat has become extremely slow after update

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage. Find FluffyChat in the list, tap on it, and select 'Off... ⇲

Crashes issue

Frequent error messages and crashes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲

Crashes after updating

Fix: Try uninstalling and reinstalling FluffyChat. This can help resolve any issues that may have arisen during the update process. Press and hol... ⇲

Notifications issue

Notifications don't load without quitting and reloading the app

Fix: Check your notification settings for FluffyChat. Go to Settings > Notifications > FluffyChat and ensure that notifications are enabled. You... ⇲

Persistent notification bugs

Fix: Check your notification settings for FluffyChat and ensure they are configured correctly. Go to Settings > Notifications > FluffyChat and ad... ⇲

Notifications do not show message content

Fix: Check your notification settings for FluffyChat. Go to Settings > Notifications > FluffyChat and ensure that 'Show Previews' is set to 'Alwa... ⇲

Search issue

No discover tab or effective room search

Fix: Use the search function within the app to find specific rooms or users. Look for a search bar or icon, usually located at the top of the scr... ⇲

Support issue

Help tab redirects to issue tracker, no user guide

Fix: Look for any FAQs or community forums related to FluffyChat online. These resources can often provide helpful information and troubleshootin... ⇲

Uploads issue

Cannot share files from other apps

Fix: Use the 'Share' feature in the other app to send files to FluffyChat. Open the file, tap the share icon, and look for FluffyChat in the list... ⇲

Screen issue

FluffyChat shows blank white screen after enabling lock option

Fix: Force close the app and reopen it. Double-tap the home button (or swipe up from the bottom) to view open apps, swipe up on FluffyChat to clo... ⇲

UI issue

Poor copy/paste functionality

Fix: Ensure that you are using the latest version of FluffyChat, as updates may improve functionality. Check for updates in the App Store. OR... ⇲

Lack of swipe back functionality

Fix: Try using the back button or gesture to navigate instead. If the app does not support swipe back, familiarize yourself with the available na... ⇲

Video issue

Videos won't play without downloading

Fix: Ensure that you have a stable internet connection. If your connection is weak, videos may not stream properly. Try switching to Wi-Fi if you... ⇲

Settings issue

No auto-delete function

Fix: Manually delete messages or files that you no longer need. Regularly cleaning up your chat history can help manage storage and keep the app... ⇲

Bugs issue

Multimedia features frequently break

Fix: Ensure that you are using the latest version of FluffyChat. Updates often include bug fixes for multimedia features. Check for updates in th... ⇲

Battery issue

High battery drain

Fix: Check which apps are using the most battery by going to Settings > Battery. If FluffyChat is consuming a lot of battery, consider limiting y... ⇲

Security issue