fix problems on Apollo [iphone]

—— Run into issues on Apollo? Get help pending when official support gets back to you!

Apollo: Immersive illumination

Info:

company: INDICE S.A.

: https://www.apollo.camera/faq

: www.apollo.camera

Chat with our AI-based Apollo Support

🛠️ Common Apollo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot access older portrait photos

Fix: Check if the older portrait photos are stored in the 'Photos' app on your iPhone. Open the Photos app, go to the Albums tab, and look for 'P... ⇲

Limited photo access

Fix: Ensure that the Apollo app has the necessary permissions to access your photos. Go to Settings > Privacy & Security > Photos, find Apollo in... ⇲

Settings issue

Inability to control light direction

Fix: Check if there are any settings within the Apollo app that allow you to adjust light direction. Open the app, navigate to the settings or to... ⇲

UI issue

UI not user-friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Take a few minutes to navigate through the menus and settings to under... ⇲

Help tips are intrusive

Fix: Look for an option in the app settings to disable help tips or tutorials. This is often found under 'Settings' or 'Help' sections within the... ⇲

Crashes issue

Apollo crashes

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. App crashes... ⇲

Compatibility issue

Only works with specific iPhone models

Fix: Check the app's compatibility requirements in the App Store description. If your iPhone model is not supported, consider using an alternativ... ⇲

Does not support black and white portraits

Fix: Use a different photo editing app that allows for black and white portrait editing. Apps like VSCO or Snapseed offer filters and tools speci... ⇲

Limited functionality with non-portrait photos

Fix: If you want to use non-portrait photos, consider using a different app that specializes in general photo editing. Apps like Adobe Photoshop... ⇲

Installation issue

Requires multiple reinstalls to function properly

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you have sufficient space... ⇲