fix problems on WienMobil [iphone]

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—— Run into issues on WienMobil? Get help pending when official support gets back to you!

WienMobil
Info:
company: WIENER LINIEN GmbH
: http://www.wienerlinien.at/wienmobil
: www.wienerlinien.at
Chat with our AI-based WienMobil Support
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Payments issue

Complex ticket purchasing process

Fix: 1. Follow a step-by-step guide: When purchasing a ticket, take it one step at a time. Start by selecting your route, then choose the type of... ⇲

Inability to buy multiple tickets at once

Fix: 1. Check for group ticket options: Look for any group ticket purchasing options in the app that may allow you to buy multiple tickets at onc... ⇲
 
Account issue

Multiple account sign-ups required

Fix: 1. Check if you can link accounts: Look for an option in the app settings to link existing accounts or use a single sign-on feature if avail... ⇲
 
Privacy issue

Excessive personal information requests

Fix: 1. Review privacy settings: Go to the app settings and check what information is being requested. If certain permissions are not necessary f... ⇲
 
Login issue

WienMobil does not stay logged in

Fix: 1. Check app settings: Look for an option in the app settings to stay logged in or remember your login details. 2. Update the app: Ensure yo... ⇲
 
Network issue

Frequent system connection issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. Try switching between Wi-Fi and mobile data t... ⇲

Inconsistent route information

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix route information issues. 2. Use alternative sourc... ⇲
 
Syncing issue

Live displays not synchronized with app

Fix: 1. Refresh the app: Pull down on the screen to refresh the live data in the app. 2. Check for updates: Ensure the app is updated to the late... ⇲
 
Bugs issue

Code 100 errors

Fix: 1. Restart the app: Close WienMobil completely and reopen it to see if the error persists. 2. Clear app cache: Go to 'Settings' > 'General'... ⇲

Bugs and hard navigation

Fix: 1. Update the app: Ensure you are using the latest version of WienMobil, as updates often fix bugs and improve navigation. 2. Restart the ap... ⇲
 
Crashes issue

WienMobil crashes on certain iOS versions

Fix: 1. Update iOS: Ensure your device is running the latest version of iOS. Go to 'Settings' > 'General' > 'Software Update' to check for update... ⇲
 
UI issue

Poor user interface for ticket booking

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the ticket booking section to understand its layout and options. 2. Us... ⇲
 
Slow issue

Slow and clunky screen transitions

Fix: 1. Restart your device: Sometimes, a simple restart can improve performance and speed up transitions. 2. Close background apps: Double-click... ⇲
 
Compatibility issue

Limited functionality for bike routes

Fix: 1. Explore other apps: If WienMobil does not meet your biking needs, consider using dedicated biking apps that may offer better route planni... ⇲
 
Settings issue

Lack of integration with saved passwords and cards

Fix: 1. Use a password manager: Consider using a password manager app to store your passwords and payment information securely, making it easier... ⇲
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 what users are saying
Bad experience
57.1%

Good experience
40.0%

Neutral
2.9%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data WienMobil collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics