fix problems on Great Learning [iphone]

—— Run into issues on Great Learning? Get help pending when official support gets back to you!

Great Learning: Online Courses

Info:

company: GREAT LEARNING EDUCATION SERVICES PRIVATE LIMITED

: https://www.mygreatlearning.com/

: www.mygreatlearning.com

Chat with our AI-based Great Learning Support

🛠️ Common Great Learning Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Videos displayed in landscape while other interactions are in portrait

Fix: Check your device's orientation lock. If it's locked in portrait mode, unlock it to allow the app to display videos in landscape. To do this... ⇲

Great Learning stopped working for video playback

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon at the top right, and scroll down to se... ⇲

Updates issue

Latest update crashes the app on load

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen and pause in the middle to open the app switcher. Swi... ⇲

Loading issue

Doesn't load properly

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. You can test your connection by opening... ⇲

Account issue

Issues with saving username and password

Fix: Make sure that you have enabled the 'Remember Me' option when logging in. If this option is not available, check your device settings to ens... ⇲

Password box malfunction

Fix: Check if the keyboard is functioning properly. Try typing in another app to see if the keyboard appears and works as expected. If not, resta... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.6%

Bad experience

14.0%

Neutral

3.5%

~ from our NLP analysis of 86 combined software ratings.

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Private Data Great Learning collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Diagnostics