fix problems on Vezeeta [iphone]

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—— Run into issues on Vezeeta? Get help pending when official support gets back to you!

Vezeeta - Doctors & Pharmacy
Info:
company: DrBridge
: https://www.vezeeta.com/en/Generic/ContactUs
: www.vezeeta.com
Chat with our AI-based Vezeeta Support
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Notifications issue

Cancelled appointments without notice

Fix: To minimize the chances of cancelled appointments, always confirm your appointment details through the app or by calling the clinic directly... ⇲
 
UI issue

Negative reviews not visible

Fix: If you want to see more reviews, try searching for the app on the App Store and check the reviews section. You can also look for third-party... ⇲
 
Bugs issue

Unreliable booking system

Fix: To ensure a reliable booking experience, double-check your appointment details after booking. If possible, call the clinic to confirm your a... ⇲

Inaccurate appointment scheduling

Fix: Always verify your appointment time and date immediately after booking. If you notice any discrepancies, contact the clinic directly to conf... ⇲

Vezeeta not functioning properly

Fix: If the app is not functioning properly, try closing the app completely and reopening it. If that doesn't work, restart your iPhone to refres... ⇲

Fake appointments

Fix: To avoid fake appointments, always confirm your appointment with the clinic directly after booking through the app. This can help ensure tha... ⇲
 
Support issue

Long waiting times for calls

Fix: To avoid long waiting times, try calling during off-peak hours, typically early in the morning or late in the afternoon when fewer people ar... ⇲

Poor customer service

Fix: If you experience poor customer service, document your interactions and try reaching out through different channels, such as email or social... ⇲
 
Payments issue

Limited payment options

Fix: Check if there are any updates available for the app that might include new payment options. Go to the App Store, search for Vezeeta, and se... ⇲
 
Customization issue

Lack of doctor language information

Fix: When booking an appointment, look for any notes or descriptions that might indicate the languages spoken by the doctor. If not available, co... ⇲
 
Crashes issue

Vezeeta freezes or crashes

Fix: If the app freezes or crashes, try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.8%

Bad experience
11.4%

Neutral
1.8%

~ from our NLP analysis of 3,700 combined software ratings.

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 Private Data Vezeeta collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness

  Cost of Subscriptions
  1. Shamel Family: $29.99 Shamel Family
  2. Shamel: $22.99 Shamel
  3. Shamel Family: $69.99 Shamel Family
  4. Shamel: $34.99 Shamel