fix problems on Microsoft Family Safety [iphone]

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—— Run into issues on Microsoft Family Safety? Get help pending when official support gets back to you!

Microsoft Family Safety
Info:
company: Microsoft Corporation
: https://go.microsoft.com/fwlink/?linkid=2120832
: www.microsoft.com
Chat with our AI-based Microsoft Family Safety Support
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Compatibility issue

Inconsistent functionality between app and website

Fix: Use the app for all functionalities that it supports, as it may have features not available on the website. Familiarize yourself with the ap... ⇲
 
Notifications issue

Notifications fail to load requests

Fix: Check your notification settings for the app. Go to Settings > Notifications > Microsoft Family Safety and ensure that notifications are ena... ⇲
 
Screen issue

Microsoft Family Safety does not track screen time accurately

Fix: Ensure that screen time tracking is enabled in the app settings. Go to the app settings and verify that all necessary permissions are grante... ⇲
 
Login issue

Cannot log child out quickly

Fix: To log a child out quickly, navigate to the child’s profile in the app and look for the option to log out or remove the device. This may be... ⇲
 
Customization issue

Limited customization for screen time

Fix: Explore the app settings thoroughly to find any hidden customization options. Sometimes, features are not immediately visible and may requir... ⇲
 
Permissions issue

Location permissions request cannot be dismissed

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and find Microsoft Family Safety. You can change the per... ⇲

Microsoft Family Safety demands location for features not applicable

Fix: Review the app's settings to see if you can disable location services for specific features. This may help reduce unnecessary location reque... ⇲
 
Settings issue

Inability to group apps for time limits

Fix: Use the app's existing features to set limits on individual apps instead of grouping them. This may require more manual setup but can still... ⇲

Microsoft Family Safety blocks necessary educational apps

Fix: Review the app's blocking settings to ensure that educational apps are not included in the blocked list. You can usually find this in the ap... ⇲

Microsoft Family Safety fails to recognize adjusted time limits

Fix: Double-check that the time limits are saved correctly after adjustment. Sometimes, changes may not save if the app is closed too quickly aft... ⇲
 
Bugs issue

Web interface has multiple errors

Fix: Clear your browser's cache and cookies, as this can resolve many web interface issues. Go to your browser settings and find the option to cl... ⇲
 
Updates issue

One Schedule feature removed

Fix: Check the app's update notes or help section to see if the feature has been replaced with a new one or if there are alternative ways to achi... ⇲

Inconsistent app behavior after updates

Fix: After an update, restart the app to refresh its functionality. Sometimes, updates require a restart to fully implement changes. OR If inc... ⇲
 
Network issue

Difficult to connect devices

Fix: Ensure that both the app and the devices are on the same Wi-Fi network. This can often resolve connectivity issues. Restart your router if n... ⇲
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 what users are saying
Good experience
70.5%

Bad experience
24.9%

Neutral
4.5%

~ from our NLP analysis of 4,994 combined software ratings.

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 Private Data Microsoft Family Safety collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics