fix problems on 29CM [iphone]

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—— Run into issues on 29CM? Get help pending when official support gets back to you!

29CM
Info:
company: 29CM
: https://www.29cm.co.kr/
: www.29cm.co.kr
Chat with our AI-based 29CM Support
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Login issue

login issues with Facebook

Fix: 1. Check Facebook Permissions: Go to your Facebook settings and ensure that 29CM has permission to access your account. 2. Clear App Data:... ⇲

login issues with Naver

Fix: 1. Check Naver Permissions: Ensure that 29CM has the necessary permissions to access your Naver account. Check this in your Naver account se... ⇲
 
Bugs issue

29CM resets after using other apps

Fix: 1. Check for Updates: Ensure that both the 29CM app and your iOS are updated to the latest versions. 2. Free Up Memory: Close other apps ru... ⇲

bug causing forced shutdown after several pages

Fix: 1. Update the App: Ensure that you have the latest version of the 29CM app. Go to the App Store and check for updates. 2. Clear App Cache:... ⇲
 
UI issue

popup does not close

Fix: 1. Force Close the App: Double-tap the home button and swipe up on the 29CM app to force close it. Reopen the app to see if the popup is gon... ⇲

inconsistent display of likes and reviews

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the data. 2. Check for Updates: Ensure that the app is updated to the... ⇲
 
Network issue

network signal instability

Fix: 1. Check Wi-Fi Connection: Ensure you are connected to a stable Wi-Fi network. If using cellular data, check your signal strength. 2. Reset... ⇲
 
Customization issue

gender selection requirement for app usage

Fix: 1. Use a Temporary Gender: If the app allows, select a gender that you feel comfortable with just to access the app. 2. Check for Updates:... ⇲
 
Slow issue

slow performance

Fix: 1. Close Background Apps: Double-tap the home button and swipe up on apps to close them, freeing up resources. 2. Restart Your Device: Rest... ⇲
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 what users are saying
Good experience
96.6%

Neutral
2.6%

Bad experience
0.8%

~ from our NLP analysis of 1,041 combined software ratings.

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 Private Data 29CM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics