fix problems on Ecwid Ecommerce [iphone]

​

—— Run into issues on Ecwid Ecommerce? Get help pending when official support gets back to you!

Ecwid Ecommerce
Info:
company: Ecwid
: http://help.ecwid.com/
: www.ecwid.com
Chat with our AI-based Ecwid Ecommerce Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Inability to manage stock without payment

Fix: If stock management is crucial for your business, consider investing in a paid plan that includes this feature. This will allow you to manag... ⇲

High cost for small businesses

Fix: Evaluate your business needs and consider starting with the free version or a lower-tier plan. As your business grows, you can upgrade to a... ⇲
 
Bugs issue

Ecwid Ecommerce has bugs preventing image uploads

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates and... ⇲
 
Compatibility issue

Not adaptable for all website builders

Fix: Check the compatibility of Ecwid with your current website builder. If it is not compatible, consider switching to a website builder that in... ⇲
 
Customization issue

Limited pages in Ecwid Instant Site

Fix: If you need more pages, consider creating a separate website using a different platform that allows for more flexibility and then integratin... ⇲

Limited visibility on individual item sales

Fix: Use the reporting features available in Ecwid to track sales data. If the built-in reports are insufficient, consider exporting your sales d... ⇲
 
Notifications issue

Notifications disappear when app is opened

Fix: Check your app settings to ensure that notifications are enabled. Go to Settings > Notifications > Ecwid and make sure that notifications ar... ⇲
 
UI issue

Difficult for non-tech savvy users initially

Fix: Take advantage of online tutorials and resources provided by Ecwid. They often have video guides and documentation that can help you underst... ⇲

Some features not intuitive

Fix: Familiarize yourself with the app by spending time exploring each feature. Create a checklist of tasks you want to accomplish and go through... ⇲
 
Settings issue

No option to block out dates for bookings

Fix: Consider using a third-party booking tool that integrates with Ecwid. Many booking tools allow you to manage availability and block out date... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.8%

Bad experience
5.8%

Neutral
2.4%

~ from our NLP analysis of 1,162 combined software ratings.

 Switch to these Alternatives:
Big Cartel
Dropshipping+
Printful App
Store Connect for Shopify
WooCommerce
Shopify Inbox
Shopify Point of Sale (POS)
Shopify Balance
Dropshipping Full Course
Weebly by Square

 Private Data Ecwid Ecommerce collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Venture Monthly: $24.99 Essential features to manage your business
  2. Business Monthly: $44.99 Upgraded features for big e-commerce growth
  3. Venture 3 Month (promo): $75.00 Key features at a bundled cost
  4. Business three months: $134.99 Advanced e-commerce solutions to expand
  5. Venture annual: $250.00 Essential features to grow and manage
  6. Unlimited Monthly: $105.99 Next-level tools for advanced merchants
  7. Business annual: $459.00 Advanced e-commerce solutions to expand
  8. Unlimited three months: $314.99 Everything you need to sell online
  9. Unlimited annual: $1,000.00 Everything you need to sell online