fix problems on Delta Chat [iphone]

—— Run into issues on Delta Chat? Get help pending when official support gets back to you!

Delta Chat

Info:

company: merlinux

: https://support.delta.chat

: delta.chat

Chat with our AI-based Delta Chat Support

🛠️ Common Delta Chat Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Messages not received when phone is locked

Fix: Ensure that Delta Chat has the necessary permissions to send notifications while the phone is locked. Go to 'Settings' > 'Notifications' > '... ⇲

Duplicate messages displayed

Fix: Try clearing the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find Delta Chat, and select 'Offload App'. This will remove t... ⇲

Poor Gmail and Office 365 login implementation

Fix: Ensure that you are using the correct login credentials. Double-check your email and password for any typos. If you have two-factor authenti... ⇲

Messages issue

Lack of edit/unsend feature

Fix: As a workaround, you can send a follow-up message clarifying or correcting the previous message. This is not ideal but can help communicate... ⇲

Original and duplicate messages displayed in chat

Fix: Check for any app updates that may address this issue. Go to the App Store and see if there is a newer version of Delta Chat available. OR... ⇲

Notifications issue

Notifications do not work

Fix: Check the notification settings for Delta Chat. Go to 'Settings' > 'Notifications' > 'Delta Chat' and ensure that 'Allow Notifications' is e... ⇲

Inconsistent notifications on iOS

Fix: Check your iPhone's notification settings for Delta Chat. Go to 'Settings' > 'Notifications' > 'Delta Chat' and ensure all settings are conf... ⇲

No selection of notification sounds

Fix: Check if the app has any built-in sound settings. Go to 'Settings' within Delta Chat and look for notification sound options. If none are av... ⇲

Registration issue

Slow signup process

Fix: Ensure you have a stable internet connection. If your Wi-Fi or cellular data is slow, it can affect the signup process. Try switching to a d... ⇲

Cumbersome verification process for groups

Fix: Ensure that you have all necessary information ready before starting the verification process. This can help streamline the steps and reduce... ⇲

Compatibility issue

Limited functionality in certain regions

Fix: Check if there are any regional restrictions on the features you are trying to use. Sometimes, certain functionalities are limited based on... ⇲

Account issue

Multiple account support missing on iOS

Fix: As a workaround, you can log out of one account and log into another when needed. Go to 'Settings' in Delta Chat and select 'Log Out'. Then... ⇲

Settings issue

Lack of alternative QR code options

Fix: If QR codes are not working, consider sharing your contact information through other means, such as email or direct messaging, until alterna... ⇲