fix problems on TBS [iphone]

—— Run into issues on TBS? Get help pending when official support gets back to you!

TBS: Get Paid

Info:

company: TBS Factoring Service, LLC

: https://www.tbsfactoring.com/contact

Chat with our AI-based TBS Support

🛠️ Common TBS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TBS no longer updates new clients

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app by closing it completely and reopening it. 3. Go to the app set... ⇲

Dashboard not updating

Fix: 1. Refresh the dashboard by pulling down on the screen to reload the data. 2. Ensure that you have a stable internet connection. 3. Log out... ⇲

Support issue

Long wait times to speak to a representative

Fix: 1. Try reaching out during off-peak hours, such as early morning or late evening, to reduce wait times. 2. Use any available chat support fe... ⇲

Poor customer service

Fix: 1. Document your interactions with customer service, including dates, times, and the nature of your inquiries. This can help you escalate is... ⇲

Inconsistent communication

Fix: 1. Set up notifications in the app to ensure you receive updates and messages promptly. 2. Regularly check the app for any announcements or... ⇲

Payments issue

Funding delays

Fix: 1. Verify that all your account information is correct and up to date, including banking details. 2. Check the app for any notifications or... ⇲

Updates issue

Unable to submit loads after update

Fix: 1. Ensure that the app is fully updated to the latest version. Go to the App Store and check for updates. 2. Restart the app and try submitt... ⇲

Account issue

Difficult account closing process

Fix: 1. Review the app's terms of service or help section for specific instructions on how to close your account. 2. Prepare any necessary inform... ⇲

Uploads issue

Frequent issues with load submissions

Fix: 1. Double-check all required fields and documentation before submitting a load to ensure everything is complete. 2. Try submitting loads dur... ⇲

Settings issue

Lack of clarity on ineligible loads

Fix: 1. Review the app's guidelines or help section for a list of ineligible loads. 2. Keep a record of any loads you submit that are rejected an... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.4%

Bad experience

25.0%

Neutral

3.6%

~ from our NLP analysis of 56 combined software ratings.

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Private Data TBS collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics