fix problems on Ba [iphone]

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Baby Shark Best Kids Songs
Info:
company: The Pinkfong Company, Inc.
: https://thepinkfongcompany.com
: pinkfong.com
Chat with our AI-based Ba Support
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Crashes issue

Frequent crashes and lock-ups

Fix: Check for app updates. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available... ⇲
 
Downloads issue

Purchased content not restoring

Fix: Make sure you are logged into the same Apple ID that you used to make the purchases. Go to Settings > [your name] > Media & Purchases to che... ⇲

Loss of previously downloaded songs

Fix: Check if the app has a 'Downloads' or 'My Library' section where previously downloaded songs might be stored. Sometimes, they may not appear... ⇲
 
Ads issue

Ads interrupt gameplay

Fix: Look for an option within the app to purchase an ad-free version or subscription. This is often found in the app's settings or main menu.... ⇲

Inappropriate ads appearing

Fix: Adjust your ad preferences in your iPhone settings. Go to Settings > Privacy > Advertising and enable 'Limit Ad Tracking'. This may reduce t... ⇲
 
Payments issue

No family sharing for purchases

Fix: Check if Family Sharing is set up on your iPhone. Go to Settings > [your name] > Family Sharing and ensure it is enabled. If the app does no... ⇲

Overpriced additional content

Fix: Look for promotional offers or discounts within the app or on the App Store. Sometimes, apps run limited-time promotions that can reduce the... ⇲
 
Gameplay issue

Limited free songs available

Fix: Explore the app regularly for updates, as developers may add new free content over time. Check the app's social media pages or website for a... ⇲
 
Customization issue

No option to delete or hide songs

Fix: Check the app settings for any options related to managing your song library. Some apps allow you to hide or manage content from within thei... ⇲
 
Network issue

Error messages regarding network connection

Fix: Check your internet connection. Make sure you are connected to Wi-Fi or have a strong cellular signal. You can also try toggling Airplane Mo... ⇲
 
Syncing issue

Difficulties in transferring content between devices

Fix: Ensure both devices are logged into the same Apple ID. This is crucial for restoring purchases and content across devices. Check this in Set... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.8%

Bad experience
23.2%

Neutral
9.0%

~ from our NLP analysis of 2,272 combined software ratings.

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 Private Data Ba collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Best Kids Songs 32 Songs Pack: $19.99 Best Kids Songs 32 Songs Pack
  2. The Best of Best Kids Songs: $4.99 The Best of Best Kids Songs
  3. 30 Phonics Songs: $18.99 30 Phonics Songs
  4. Fun Fun Dance Time!: $4.99 Fun Fun Dance Time!
  5. Animal, Animal!: $4.99 Animal, Animal!
  6. Sing Along Song: $4.99 Sing Along Song
  7. Sweet Lullaby Songs: $4.99 Sweet Lullaby Songs
  8. Baby Shark Special Pack: $19.99 Baby Shark Special Pack(limited)
  9. Musical Storybooks set5~8: $11.99 Musical Storybooks set5~8
  10. Musical Storybooks set1~4: $11.99 Musical Storybooks set1~4