fix problems on LIDO [iphone]

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—— Run into issues on LIDO? Get help pending when official support gets back to you!

LIDO: Your AI Song Generator
Info:
company: Oleksandr Lisovyk
: https://lidoai.app/
Chat with our AI-based LIDO Support
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Syncing issue

Songs not saving correctly

Fix: 1. Check Storage Space: Ensure you have enough storage on your device. Go to Settings > General > iPhone Storage to check. 2. Save Songs Ma... ⇲
 
Security issue

Unauthorized access messages

Fix: 1. Log Out and Log Back In: Go to the app settings and log out of your account, then log back in. This can refresh your session and resolve... ⇲
 
Notifications issue

Insufficient credits notifications

Fix: 1. Purchase More Credits: If the app allows, buy additional credits through the app store or in-app purchase options. 2. Check for Promotio... ⇲

High volume notifications prevent song generation

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > LIDO and adjust the notification settings to reduce volume or turn them of... ⇲
 
Customization issue

Inability to edit generated songs

Fix: 1. Check App Features: Review the appā€™s documentation or help section to confirm if editing is a feature. If not, consider using a different... ⇲
 
Audio issue

Vocal flow issues

Fix: 1. Adjust Settings: Check if there are settings related to vocal effects or flow within the app. Adjust these settings to improve the output... ⇲

Songs play incorrectly

Fix: 1. Restart the App: Close and reopen the app to see if this resolves playback issues. 2. Check Internet Connection: Ensure you have a stabl... ⇲

Low bit rate for generated songs

Fix: 1. Check Settings: Look for audio quality settings within the app and adjust them to a higher bit rate if available. 2. Re-generate the Son... ⇲
 
Errors issue

Random error codes

Fix: 1. Note the Error Code: Write down the error code and check the appā€™s help section or FAQ for specific guidance related to that code. 2. Re... ⇲
 
Updates issue

LIDO under construction message

Fix: 1. Wait and Retry: If the app is under construction, it may be temporarily unavailable. Wait a few hours and try again. 2. Check for Update... ⇲
 
Support issue

No response from customer support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use Alternative Contact Methods:... ⇲
 
Loading issue

LIDO not functioning for extended periods

Fix: 1. Restart Your Device: A simple restart can often resolve temporary glitches. 2. Check for App Updates: Ensure you are using the latest ve... ⇲
 
Glitches issue

Glitches during subscription process

Fix: 1. Check Payment Method: Ensure your payment method is valid and has sufficient funds. 2. Restart the App: Close and reopen the app to see... ⇲
 
Ads issue

Potentially offensive pop-up for non-offensive content

Fix: 1. Report the Issue: If the app has a reporting feature, use it to report the pop-up as inappropriate. 2. Check Content Filters: Look for a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.7%

Bad experience
21.6%

Neutral
3.7%

~ from our NLP analysis of 162 combined software ratings.

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 Private Data LIDO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Unlimited Access: $4.99 Generate unlimited AI songs.
  2. Unlimited Access: $34.99 Generate unlimited AI songs.
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  4. Unlimited Access: $9.99 Generate unlimited AI songs.
  5. Unlimited Access: $14.99 Generate unlimited AI songs.
  6. Unlimited Access: $34.99 Generate unlimited AI songs.
  7. Unlimited Access: $79.99 Generate unlimited AI songs