—— Run into issues on Localiza Rent A Car? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a specific format for billing addresses. Try entering the address in the format used by the country of the billing addr... ⇲
Fix: Navigate to the settings or profile section of the app. Look for an 'Edit' or 'Update' button next to your information. If this does not wor... ⇲
Fix: Ensure that you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
Fix: Double-check that all credit card information is entered correctly, including the card number, expiration date, and CVV. Ensure that the car... ⇲
Fix: Ensure that all required fields are filled out correctly, including the card number, expiration date, and CVV. Double-check for any typos.... ⇲
Fix: Ensure that you are in a well-lit area and that your face is clearly visible in the selfie. Follow any on-screen instructions carefully to e... ⇲
Fix: Ensure that the phone number you are entering is in the correct format, including the country code if necessary. Check for any typos or miss... ⇲
Fix: Log out of the app and log back in to refresh your session. This can sometimes resolve access issues. OR If the reservation details are s... ⇲
Fix: Check if you are logged into the correct account associated with the reservation. If you have multiple accounts, try logging into each one t... ⇲
Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. Restart th... ⇲
Fix: Try restarting your device and then reopening the app. This can often resolve temporary glitches. OR If the app remains non-functional, u... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve performance. OR If... ⇲
Fix: Identify specific issues that make the app unusable and try to address them one by one using the solutions provided for each issue. OR If... ⇲
Fix: Document any issues you encounter and keep a record of your communications with customer support. This can help you track your concerns and... ⇲
Fix: Keep a detailed record of any incorrect information you encounter and document your attempts to contact support. This can help you escalate... ⇲
Fix: Verify that the phone number used to make the reservation matches the one associated with your app account. If they are different, the reser... ⇲
Fix: Double-check that you are entering the installation code correctly, including any capitalization or special characters. Make sure there are... ⇲
Fix: Ensure that location services are enabled for the app in your device settings. Go to Settings > Privacy > Location Services and make sure th... ⇲
Fix: Try refreshing the page or clearing your browser's cache and cookies. This can often resolve loading issues. OR If the website remains un... ⇲