fix problems on 3Rivers [iphone]

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3Rivers Mobile Banking
Info:
company: Three Rivers FCU
: https://www.3riversfcu.org/contact-locations
: www.3riversfcu.org
Chat with our AI-based 3Rivers Support
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Features issue

card control not integrated

Fix: 1. Check if your bank offers a separate app for card control. Some banks provide dedicated apps for managing card settings. 2. Use the bank... ⇲

no manual transaction entry

Fix: 1. Keep a separate log of transactions in a notes app or spreadsheet until this feature is added. 2. Use a budgeting app that allows manual... ⇲

inability to deposit checks via app

Fix: 1. Check if your bank allows mobile check deposits through their app. If not, consider using a different method such as visiting a branch or... ⇲

inability to pay loans or mortgages bi-weekly

Fix: 1. Set up a manual payment schedule. Use your bank's online banking feature to make bi-weekly payments manually. 2. Consider using a budget... ⇲
 
Bugs issue

budgeting tool inaccurate

Fix: 1. Regularly update your budget manually to reflect actual spending. Use a spreadsheet or budgeting app for more accurate tracking. 2. Revi... ⇲

inconsistent pending charge deductions

Fix: 1. Monitor your account regularly and keep a record of pending charges. 2. If discrepancies occur, note them down and reconcile them with y... ⇲

Touch ID feature malfunctions

Fix: 1. Ensure that Touch ID is enabled in your iPhone settings. Go to Settings > Touch ID & Passcode and make sure the app is listed under 'Use... ⇲
 
Slow issue

slow loading times

Fix: 1. Clear the app's cache by uninstalling and reinstalling it. This can help improve performance. 2. Ensure you have a stable internet conne... ⇲
 
UI issue

difficult bill pay navigation

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring the bill pay section to understand its navigation. 2. Create a ste... ⇲

transactions listed by address instead of establishment name

Fix: 1. Keep a personal log of transactions with establishment names for reference. 2. Regularly check your transaction history and note any dis... ⇲
 
Notifications issue

repeated alerts for dismissed notifications

Fix: 1. Check the app's notification settings. Go to Settings > Notifications > 3Rivers Mobile Banking and adjust the settings to reduce alerts.... ⇲
 
Freezing issue

3Rivers freezes during password entry

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any tempora... ⇲
 
Compatibility issue

no support for international users

Fix: 1. Use a VPN service to access the app if you are traveling internationally. 2. Check if your bank has an international version of the app... ⇲
 
Customization issue

no option to hide accounts

Fix: 1. Create a separate account for budgeting purposes and keep it hidden from the main app view. 2. Use a budgeting app that allows you to ma... ⇲
 
Login issue

issues with logging out

Fix: 1. Ensure you are using the correct credentials. If you forget your password, use the 'Forgot Password' feature to reset it. 2. Restart the... ⇲

3Rivers does not remember biometric login

Fix: 1. Ensure that biometric login is enabled in the app settings. Go to the app settings and toggle the biometric login option. 2. Re-register... ⇲
 
Support issue

poor customer service response times

Fix: 1. Utilize online resources such as FAQs or community forums for quick answers to common questions. 2. Keep a record of your inquiries and... ⇲
 
Crashes issue

frequent crashes after updates

Fix: 1. Clear the app's cache by uninstalling and reinstalling it to resolve any issues caused by the update. 2. Restart your iPhone to clear te... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.7%

Bad experience
0.9%

~ from our NLP analysis of 16,100 combined software ratings.

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 Private Data 3Rivers collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics