fix problems on Wagoneer [iphone]

—— Run into issues on Wagoneer? Get help pending when official support gets back to you!

Wagoneer

Info:

company: FCA US LLC

: http://www.driveuconnect.com/

Chat with our AI-based Wagoneer Support

🛠️ Common Wagoneer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Wagoneer frequently fails to load

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. If you're on Wi-Fi, try switching to cel... ⇲

Remote start feature works inconsistently

Fix: 1. Ensure your vehicle is compatible with the remote start feature and that it is enabled in the app settings. 2. Check your vehicle's batte... ⇲

Wagoneer requires constant re-login

Fix: 1. Check for app updates: Go to the App Store and see if there is an update available for the Wagoneer app. Updating can fix bugs related to... ⇲

Network issue

Location services are unreliable

Fix: 1. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for the Wagoneer app. 2. Set the app to 'While... ⇲

UI issue

Wagoneer does not show vehicle lock status

Fix: 1. Ensure that your vehicle is equipped with the necessary hardware to report lock status. 2. Check the app settings to ensure that notifica... ⇲

User interface is slow and clunky

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and improve p... ⇲

Battery issue

Battery drain issues related to app

Fix: 1. Check for background app refresh: Go to Settings > General > Background App Refresh and disable it for the Wagoneer app to save battery.... ⇲

Updates issue

Wagoneer updates are slow or non-existent

Fix: 1. Check your App Store settings to ensure automatic updates are enabled. Go to Settings > App Store and toggle on 'App Updates'. 2. Manuall... ⇲

Wagoneer fails to provide recall information

Fix: 1. Ensure that your vehicle is registered correctly in the app with the correct VIN. 2. Log out and log back in to refresh the vehicle infor... ⇲

Features issue

Subscription service does not provide promised features

Fix: 1. Review the subscription details in the app to ensure you are subscribed to the correct plan that includes the features you expect. 2. Log... ⇲

Crashes issue

Wagoneer crashes or freezes

Fix: 1. Ensure your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Clear the app cache if possi... ⇲

Support issue

Customer support is unhelpful

Fix: 1. Check the app for a FAQ or help section that may provide answers to common issues. 2. Look for user forums or community support groups on... ⇲

Compatibility issue

Wagoneer does not integrate with other vehicle apps

Fix: 1. Check the app settings to see if there are options to link or integrate with other vehicle apps. 2. Ensure that all apps are updated to t... ⇲

Wagoneer does not support Face ID consistently

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up for the Wagoneer app. 2. If Face ID is enabled but not working, try... ⇲

Registration issue

Activation process is cumbersome

Fix: 1. Follow the activation instructions carefully, ensuring that you have all necessary information ready, such as your vehicle's VIN and your... ⇲

Bugs issue

Wagoneer displays incorrect vehicle mileage

Fix: 1. Ensure that your vehicle is connected to the app properly. Check the app settings to refresh the connection. 2. Log out of the app and lo... ⇲

Notifications issue

Inconsistent notifications for vehicle status

Fix: 1. Check your notification settings in the app to ensure that all relevant notifications are enabled. 2. Go to Settings > Notifications on y... ⇲

Ads issue

Wagoneer has excessive ads despite subscription

Fix: 1. Check your subscription status in the app to ensure it is active and that you are logged in with the correct account. 2. If ads persist,... ⇲

Syncing issue

Wagoneer fails to update vehicle health information

Fix: 1. Ensure that your vehicle is connected to the app and that all necessary permissions are granted. 2. Log out of the app and log back in to... ⇲

Glitches issue

Features toggle on and off without user action

Fix: 1. Check the app settings to ensure that features are set correctly and not toggled off. 2. Log out and log back in to reset any potential g... ⇲

Customization issue

Wagoneer does not allow scheduling of engine starts

Fix: 1. Check the app settings to see if the scheduling feature is available and enabled. 2. Ensure that your vehicle supports this feature and t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

2.4%

Neutral

1.2%

~ from our NLP analysis of 6,631 combined software ratings.

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Private Data Wagoneer collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics
- Other Data