fix problems on PFFCU [iphone]

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—— Run into issues on PFFCU ? Get help pending when official support gets back to you!

PFFCU Mobile Banking
Info:
company: Police and Fire FCU
: https://www.pffcu.org/about-pffcu/contact-us/
: www.pffcu.org
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Account issue

Requires branch visit for certain transfers

Fix: Check if the app has an option for initiating transfers that require branch verification. Some transfers may be initiated online but require... ⇲

Inconsistent transaction history

Fix: Try refreshing the transaction history by pulling down on the screen to refresh. This can help load the most recent transactions. OR If i... ⇲

Inaccurate account balances displayed

Fix: Log out of the app and log back in to refresh your account information. This can help correct any discrepancies in displayed balances. OR... ⇲
 
Bugs issue

Mobile check deposit often fails

Fix: Ensure that you are following the app's guidelines for mobile check deposits. Make sure the check is properly endorsed, and that you are tak... ⇲

Frequent bugs after updates

Fix: After an update, try uninstalling and reinstalling the app. This can help clear any bugs that may have been introduced during the update pro... ⇲
 
UI issue

Not intuitive for new users

Fix: Familiarize yourself with the app by exploring the help section or user guide, if available. This can provide insights into navigating the a... ⇲
 
Updates issue

Delayed balance updates

Fix: Check your internet connection. A weak or unstable connection can cause delays in balance updates. Try switching between Wi-Fi and mobile da... ⇲
 
Notifications issue

Lack of text notifications for transactions

Fix: Check your notification settings within the app. Go to Settings > Notifications and ensure that transaction alerts are enabled. You may also... ⇲
 
Payments issue

Limited access to credit card payments

Fix: Verify if your credit card is linked correctly in the app. Go to the account settings and ensure that all necessary information is entered a... ⇲
 
Search issue

Complicated search for payment history

Fix: Use the filter options available in the transaction history section to narrow down your search by date or type of transaction. This can make... ⇲

Difficult to locate surcharge-free ATMs

Fix: Use the app's ATM locator feature, if available. Make sure your location services are enabled for the app to find nearby ATMs accurately.... ⇲
 
Slow issue

Occasional lag after login

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space, as low s... ⇲
 
Login issue

No finger touch access

Fix: Check if your device supports Touch ID and if it is enabled. Go to Settings > Touch ID & Passcode and ensure that the PFFCU app is allowed t... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.0%

Neutral
2.0%

~ from our NLP analysis of 13,590 combined software ratings.

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 Private Data PFFCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics