fix problems on Detail [iphone]

​

—— Run into issues on Detail? Get help pending when official support gets back to you!

Detail: Camera & Video Editor
Info:
company: Detail Technologies B.V.
: https://detail.co/support
: detail.co
Chat with our AI-based Detail Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Long synchronization times

Fix: 1. Ensure you have a stable internet connection, as poor connectivity can slow down synchronization. 2. Close any unnecessary apps running i... ⇲
 
Payments issue

Limited features without subscription

Fix: 1. Explore the app's free features thoroughly to maximize their use. 2. Look for any promotional offers or trials that may allow temporary a... ⇲
 
UI issue

Inability to close review prompt

Fix: 1. Try tapping outside the review prompt area to see if it dismisses. 2. Restart the app to see if the prompt reappears or if it can be clos... ⇲

Counterintuitive user interface

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout and features. 2. Look for tutorials or help sections within the... ⇲
 
Video issue

Background video out of sync

Fix: 1. Check the original video file for sync issues before editing. If the original is fine, the issue may be with the app. 2. Try re-importing... ⇲

Video lags during recording

Fix: 1. Close all other apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary performance issues. 3.... ⇲
 
Settings issue

Microphone settings difficult to navigate

Fix: 1. Familiarize yourself with the app's settings by exploring the microphone options in the settings menu. 2. Look for tutorials or guides wi... ⇲
 
Crashes issue

Detail crashes during sync

Fix: 1. Ensure your device has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary files if storage is low.... ⇲
 
Camera issue

Lack of zoom feature for back camera

Fix: 1. Use the pinch-to-zoom gesture while recording to see if it works. 2. Check if there are any settings in the app that allow you to enable... ⇲
 
Customization issue

Limited face movement options

Fix: 1. Explore the app's settings to see if there are any options to enable more face movement features. 2. Check for updates to the app that ma... ⇲

Need for pause feature during reactions

Fix: 1. Check the app settings to see if there is an option to enable a pause feature during recording. 2. If not available, consider using the n... ⇲
 
Ads issue

Frequent review prompts

Fix: 1. Check the app settings to see if there is an option to disable review prompts. 2. If there is no option, try using the app in airplane mo... ⇲
 
Notifications issue

Notifications do not provide useful information

Fix: 1. Check the app's notification settings to see if you can customize what notifications you receive. 2. Explore the app for any settings tha... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
86.0%

Bad experience
11.0%

Neutral
3.0%

~ from our NLP analysis of 800 combined software ratings.

 Switch to these Alternatives:
Dual Camera Split Videos: Revo
RØDE Capture
Riverside Podcast Video Studio
TubeBuddy
invideo AI: AI Video Generator
vidIQ for YouTube
Teleprompter Automatic
Dehancer Film Emulation
Filmic Legacy
Logitech Mevo Multicam

 Private Data Detail collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Detail Pro for iOS - Yearly: $49.99 Yearly Subscription for Detail on iOS
  2. Detail Pro on iOS – Monthly: $11.99 Monthly Subscription for Detail on iOS
  3. Legacy – Yearly: $39.99 Legacy Yearly Subscription for Detail on iOS
  4. Detail Pro on iOS – Monthly: $9.99 Monthly Subscription for Detail on iOS
  5. Legacy – Yearly: $34.99 Legacy Yearly Subscription for Detail on iOS
  6. Legacy – Monthly: $8.99 Legacy Monthly Subscription for Detail on iOS
  7. Legacy - Weekly: $4.99 Legacy Weekly Subscription for Detail on iOS
  8. Legacy – Monthly: $7.99 Monthly Subscription for Detail on iOS
  9. Legacy – Yearly: $34.99 Legacy Yearly Subscription for Detail on iOS
  10. Legacy – Monthly: $8.99 Legacy Monthly Subscription for Detail on iOS