fix problems on Epic Rover [iphone]

—— Run into issues on Epic Rover? Get help pending when official support gets back to you!

Epic Rover

Info:

company: Epic

: http://www.epic.com

: www.epic.com

Chat with our AI-based Epic Rover Support

🛠️ Common Epic Rover Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications not received when phone is locked

Fix: Check your notification settings: Go to 'Settings' > 'Notifications' > 'Epic Rover'. Ensure that 'Allow Notifications' is turned on. Also, c... ⇲

Login fails with 'no available jobs' alert

Fix: Verify your internet connection. Ensure you are connected to Wi-Fi or cellular data. If the connection is weak, try switching networks or re... ⇲

Compatibility issue

Epic Rover only functional when logged in on work computer

Fix: Check if your account has the necessary permissions for mobile access. If you have access to a work computer, log in and verify your account... ⇲

Bugs issue

Unable to submit non-PT transport requests

Fix: Ensure you are following the correct procedure for submitting requests. Review any guidelines provided by your organization regarding transp... ⇲

Feature to check labs in ED non-functional

Fix: Ensure that you have the latest version of the app. Go to the App Store and check for updates for Epic Rover. OR Try logging out and back... ⇲

Feature to add photos to chart non-functional

Fix: Check if the app has permission to access your photos. Go to 'Settings' > 'Privacy' > 'Photos' and ensure Epic Rover is allowed access. OR... ⇲

Camera issue

Cannot scan meds or labs on new phone

Fix: Check if the camera permissions are enabled for the Epic Rover app. Go to 'Settings' > 'Privacy' > 'Camera' and ensure Epic Rover is allowed... ⇲

Lack of camera integration for barcode/QR scanning

Fix: Ensure that the app has permission to access the camera. Go to 'Settings' > 'Privacy' > 'Camera' and check that Epic Rover is allowed access... ⇲