—— Run into issues on Duffl? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Double-check your order confirmation to ensure all items were included. If you notice an item is missing, take a photo of the delivery and t... ⇲
Fix: Inspect your delivery immediately upon arrival. If you receive an opened product, take a photo and report it through the app's support featu... ⇲
Fix: Utilize the app's FAQ section for common issues, which may provide immediate answers without needing to wait for customer service. OR Try... ⇲
Fix: Ensure your app is updated to the latest version, as updates often include bug fixes and improvements. Go to the App Store, search for Duffl... ⇲
Fix: Ensure you have good lighting and a clear background when taking your face picture. Follow the app's instructions carefully to ensure compli... ⇲
Fix: Clear the app's cache by going to your device settings, selecting the Duffl app, and choosing 'Clear Cache' if available. This can help reso... ⇲
Fix: Before placing an order, double-check your cart to ensure everything is correct. This can help prevent the need for cancellations. OR If... ⇲
Fix: Check the app for estimated delivery times before placing an order. If you notice significant delays, consider adjusting your order times to... ⇲