—— Run into issues on WCJB TV20 News App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try force quitting the app. To do this, double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to bring u... ⇲
Fix: Try using the Apple TV remote to force close the app. Double-click the TV button on the remote to bring up the app switcher, then swipe left... ⇲
Fix: Check your internet connection. Ensure that your device is connected to Wi-Fi or cellular data. You can do this by going to Settings > Wi-Fi... ⇲
Fix: Delete and reinstall the app. Press and hold the app icon until it jiggles, then tap the 'X' to delete it. Reinstall it from the App Store t... ⇲
Fix: Look for an option within the app settings to reduce or manage ads. Some apps offer a premium version or settings to limit ads. Check the ap... ⇲
Fix: Adjust the volume settings on your device before opening the app. Lower the volume to a comfortable level to prevent loud ads from startling... ⇲
Fix: Try rotating your device to landscape mode if you are using it in portrait mode. This may provide more screen space and reduce overlap betwe... ⇲
Fix: Ensure that your internet connection is stable. You can do this by running a speed test or trying to access other apps that require internet... ⇲
Fix: Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will erase all saved Wi-Fi passwords, so be pre... ⇲
Fix: Use the search function within the app. Look for a magnifying glass icon or a search bar to enter keywords related to the news you are tryin... ⇲
Fix: Seek out alternative news sources. If you find the coverage in the WCJB TV20 News App to be biased, consider downloading other news apps tha... ⇲