fix problems on The Huntsville Times [iphone]

​

—— Run into issues on The Huntsville Times? Get help pending when official support gets back to you!

The Huntsville Times
Info:
company: al.com
: https://www.alabamamediagroup.com/contact
: www.al.com
Chat with our AI-based The Huntsville Times Support
   Hello! How can I assist you?  

characters left:
 
Content issue

Content is light

Fix: 1. Check for updates to the app regularly, as new content may be added with updates. 2. Explore other sections of the app that may have mor... ⇲

Comics viewing is limited

Fix: 1. Check if there are specific sections for comics within the app. Look for a 'Comics' tab or section in the main menu. 2. If the app does... ⇲

Missing daily articles on local topics

Fix: 1. Check the app settings to ensure that local news notifications are enabled. 2. Explore different sections of the app to see if local art... ⇲
 
Access issue

Inability to access print version

Fix: 1. Check if the app has a specific section for print content or archives. Look for a menu option labeled 'Print Edition' or 'Archives'. 2.... ⇲
 
Login issue

Login issues

Fix: 1. Ensure you are entering the correct username and password. Check for typos and ensure Caps Lock is off. 2. If you forgot your password,... ⇲
 
Compatibility issue

Poor readability on iPad

Fix: 1. Adjust the text size in the app settings if available. Look for a 'Text Size' or 'Accessibility' option within the app. 2. Change the di... ⇲
 
UI issue

Visual design is not user-friendly

Fix: 1. Explore the app settings for any customization options that may allow you to change themes or layouts. 2. Provide feedback through the a... ⇲

Text is fuzzy

Fix: 1. Adjust the display settings on your iPhone by going to Settings > Display & Brightness and ensuring that 'True Tone' and 'Night Shift' ar... ⇲

Edges of content are cut off

Fix: 1. Check your device's display settings. Go to Settings > Display & Brightness and adjust the zoom settings or text size. 2. Rotate your de... ⇲
 
Bugs issue

The Huntsville Times does not remember last position

Fix: 1. Ensure that you are logged into your account, as some apps save your last position based on user accounts. 2. Check the app settings for... ⇲
 
Slow issue

Slow downloads and rendering

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance improves. 2. Clear the app's... ⇲
 
Subscription issue

Requires frequent restoration of subscription

Fix: 1. Ensure that you are logged into the correct account associated with your subscription. 2. Check for any updates to the app that may reso... ⇲
 
Support issue

Help site is unhelpful

Fix: 1. Look for FAQs or community forums related to the app, as they may provide answers to common issues. 2. Search for user-generated content... ⇲
 
Performance issue

Unstable app performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Delete and reinstall the app to... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
60.0%

Bad experience
33.3%

Neutral
6.7%

~ from our NLP analysis of 45 combined software ratings.

 Switch to these Alternatives:
WLRH Public Radio App
The Birmingham News
FOX54 WZDX News Huntsville
DecaturDaily
WAAY TV ABC 31 News
WHNT
WAFF48 News
The Post-Standard
WBHM Public Radio
The Ann Arbor News

 Private Data The Huntsville Times collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. The Huntsville Times: $9.99 Purchase an auto renewing subscription to The Huntsville Times
  2. Baseball Magazine 2/2018: $2.99 Baseball Magazine: February 2018 Edition
  3. Racing Magazine: $2.99 Racing 2018