—— Run into issues on San Pablo Farmacia? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your credit card is accepted by the app. Some apps only accept specific card types. Ensure your card is a major credit card (Visa,... ⇲
Fix: Contact the pharmacy directly through the app or their customer service number to inquire about your order status. Keep a record of your ord... ⇲
Fix: Check if you are entering the RFC correctly. Sometimes, formatting issues can prevent saving. Ensure there are no extra spaces or incorrect... ⇲
Fix: If the app does not recognize a barcode, try manually searching for the product by name in the app's search function. This can help you find... ⇲
Fix: Ensure that you are following the correct steps to save your card information. Go to the payment section in the app, enter your card details... ⇲
Fix: Navigate to the account settings in the app. Look for the 'Profile' or 'Payment Information' section. If you cannot edit the information dir... ⇲
Fix: Check your internet connection and ensure it is stable. If you are using a public Wi-Fi, try switching to mobile data or a different network... ⇲
Fix: Check if your device supports Apple Pay and that it is set up correctly in your Wallet app. If the app does not support Apple Pay, consider... ⇲
Fix: Ensure that you are entering all required information correctly when requesting an invoice. Double-check for any missing fields or errors be... ⇲
Fix: Check your bank statement to confirm the charges. If you see multiple charges for the same order, contact customer service immediately with... ⇲
Fix: Double-check that you are entering the card details correctly, including the card number, expiration date, and CVV. Ensure that your card ha... ⇲
Fix: Ensure that you are entering a valid email format. Check for typos or extra spaces. If the app still does not register your email, try using... ⇲
Fix: Familiarize yourself with the layout of the website. Take a moment to explore the main sections and features. Use the search bar to quickly... ⇲
Fix: When placing an order, look for any estimated delivery times provided by the app. If none are available, contact customer service for clarif... ⇲
Fix: When placing an order, inquire about the estimated delivery time. If it seems longer than expected, consider checking with customer service... ⇲
Fix: If the app freezes, try closing it completely and restarting it. You can do this by double-tapping the home button (or swiping up from the b... ⇲
Fix: If the app requires frequent logins, check if there is an option to stay logged in or remember your credentials. Enable this feature if avai... ⇲