fix problems on Levi's [iphone]

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—— Run into issues on Levi's? Get help pending when official support gets back to you!

Levi's - Shop Denim & More
Info:
company: LEVI STRAUSS & CO.
: http://leviscs.zendesk.com/hc/en-us
: www.levi.com
Chat with our AI-based Levi's Support
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Account issue
Inability to check order details

Fix: 1. Ensure you are logged into the correct account associated with your orders. 2. Navigate to the 'Orders' or 'My Account' section of the a... ⇲
Difficulty accessing account

Fix: 1. Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature. 2. Check... ⇲
Inconsistent password reset process

Fix: 1. Follow the password reset link sent to your email carefully. Ensure you are checking the correct email account. 2. If the link does not... ⇲
 
Customization issue
No wishlist feature

Fix: 1. Use the 'Favorites' or 'Saved Items' feature if available in the app. This may serve a similar purpose as a wishlist. 2. If there is no... ⇲
Limited customization options

Fix: 1. Explore all settings within the app to see if there are any customization options available that you may have missed. 2. Provide feedbac... ⇲
No option to filter out distressed clothing

Fix: 1. Use the search bar to manually search for specific styles or types of clothing that do not include distressed options. 2. Check if there... ⇲
Automatic store assignment not useful

Fix: 1. Manually select your preferred store in the app settings if available. 2. Use the app's search feature to find products from your prefer... ⇲
Inability to save favorites

Fix: 1. Check if there is a 'Favorites' or 'Save for Later' option in the app. If not, consider taking screenshots or saving links in a notes app... ⇲
Limited sharing options for products

Fix: 1. Use the copy link feature if available to share product links through other apps. 2. Take screenshots of products and share them through... ⇲
 
Search issue
Search results do not match filters

Fix: 1. Double-check the filters you have applied to ensure they are set correctly. Clear all filters and reapply them one by one to see if the i... ⇲
 
Compatibility issue
Levi's does not match website functionality

Fix: 1. Use the website for tasks that the app does not support, such as specific product searches or account management. 2. Check for app updat... ⇲
Inaccessible options on iPhone 14 Pro

Fix: 1. Ensure that the app is updated to the latest version, as updates may fix compatibility issues. 2. Restart your iPhone to refresh the app... ⇲
 
Payments issue
No Afterpay feature

Fix: 1. Check if Afterpay is available as a payment option during checkout. If not, consider using other payment methods available in the app. 2... ⇲
Issues with Apple Pay

Fix: 1. Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay to check your settings. 2. Make sure your... ⇲
 
Notifications issue
Excessive notifications to create an account

Fix: 1. Check the app settings to manage notification preferences. Disable notifications related to account creation if possible. 2. If you do n... ⇲
 
Updates issue
Levi's does not open after update

Fix: 1. Restart your iPhone to refresh the system and try opening the app again. 2. Delete the app and reinstall it from the App Store. This can... ⇲
 
Bugs issue
Lag and breakdown during use

Fix: 1. Close any background apps that may be consuming resources. Double-click the home button and swipe up on apps to close them. 2. Clear the... ⇲
Out of stock errors during checkout

Fix: 1. Before checkout, ensure that the items in your cart are still in stock. If an item is out of stock, remove it from your cart. 2. Check f... ⇲
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 what users are saying
Good experience
97.8%

Neutral
1.4%

Bad experience
0.8%

~ from our NLP analysis of 49,214 combined software ratings.

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 Private Data Levi's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content