fix problems on Idaho Lottery [iphone]

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—— Run into issues on Idaho Lottery? Get help pending when official support gets back to you!

Idaho Lottery
Info:
company: Idaho State Lottery Commission
: https://www.idaholottery.com/
: www.idaholottery.com
Chat with our AI-based Idaho Lottery Support
   Hello! How can I assist you?  

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Crashes issue

Ticket scanner force closes app

Fix: 1. Ensure your camera lens is clean: Wipe the camera lens with a soft, lint-free cloth to ensure it can scan tickets properly. 2. Restart t... ⇲

Idaho Lottery crashes when accessing camera

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

Frequent crashes after updates

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
 
Freezing issue

Idaho Lottery freezes during use

Fix: 1. Force close the app: Swipe up from the bottom of the screen and swipe the Idaho Lottery app off the screen to close it. Reopen the app af... ⇲
 
Bugs issue

Cannot scan tickets

Fix: 1. Ensure good lighting: Make sure you are scanning the ticket in a well-lit area to help the camera read the barcode. 2. Hold the ticket s... ⇲

Idaho Lottery does not save ticket history

Fix: 1. Check app settings: Open the Idaho Lottery app, go to settings, and ensure that the option to save ticket history is enabled. 2. Reinsta... ⇲
 
Loading issue

Delayed posting of drawn numbers

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. A poor connection can delay updates. 2. Refresh the... ⇲

Idaho Lottery fails to initialize

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
 
Registration issue

Difficulties with password setup

Fix: 1. Use a password manager: Consider using a password manager to help generate and store strong passwords. 2. Follow password guidelines: En... ⇲
 
Screen issue

Idaho Lottery displays a blank screen

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen, then reopen it.... ⇲
 
Updates issue

Inconsistent updates and announcements

Fix: 1. Check notification settings: Go to Settings > Notifications > Idaho Lottery and ensure notifications are enabled. 2. Regularly check the... ⇲

Old app functionality removed

Fix: 1. Explore new features: Familiarize yourself with any new features that may have replaced the old functionality. 2. Check for updates: Som... ⇲
 
UI issue

Poor navigation and user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Use the search function:... ⇲
 
Support issue

No response from support

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the Idaho Lottery website for common issues and solutions.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
73.4%

Good experience
25.0%

Neutral
1.6%

~ from our NLP analysis of 128 combined software ratings.

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 Private Data Idaho Lottery collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics