fix problems on First Stop Health [iphone]

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—— Run into issues on First Stop Health? Get help pending when official support gets back to you!

First Stop Health
Info:
company: First Stop Health
: https://www.fshealth.com/contact
: www.fshealth.com
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Loading issue

First Stop Health fails to load sign-in screen

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button) to view all open ap... ⇲
 
UI issue

Keyboard hides dropdown menu for medication entry

Fix: Try rotating your device to landscape mode. This may provide more screen space and allow the dropdown menu to be visible above the keyboard.... ⇲

Unable to scroll medication list

Fix: Try closing and reopening the app. This can refresh the app and resolve minor glitches that may prevent scrolling. OR Check if there are... ⇲
 
Screen issue

First Stop Health screen goes completely white after login

Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find First Stop Health, and select 'Offload App'. This will remove the app... ⇲

Blank white page after login

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage, find First Stop Health, and select 'Offload App'. Reinsta... ⇲
 
Support issue

No clear option to speak with a doctor

Fix: Look for a 'Help' or 'Support' section within the app. This may provide information on how to contact a doctor or initiate a telehealth sess... ⇲
 
Settings issue

Gender confirmation field missing

Fix: Check if there are any updates available for the app that might include this feature. Go to the App Store and update if necessary. OR If... ⇲
 
Freezing issue

First Stop Health freezes on login

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) and swipe the app off the scree... ⇲
 
Login issue

Password not saving for fingerprint login

Fix: Ensure that you have enabled fingerprint login in the app settings. Go to the app's settings and look for an option to enable biometric logi... ⇲
 
Installation issue

Inability to access app after installation

Fix: Ensure that the app is fully installed. Go to the App Store, search for First Stop Health, and check if there is an 'Open' button or if it s... ⇲
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 what users are saying
Good experience
65.2%

Bad experience
32.6%

Neutral
2.2%

~ from our NLP analysis of 92 combined software ratings.

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 Private Data First Stop Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics