fix problems on Cover [iphone]

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—— Run into issues on Cover ? Get help pending when official support gets back to you!

Cover by SynergySuite
Info:
company: SynergySuite
: http://www.synergysuite.com
: www.synergysuite.com
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Bugs issue

Inability to check times during shifts

Fix: Make sure that your app permissions are correctly set. Go to your iPhone settings, find the Cover app, and ensure that it has permission to... ⇲

Inability to pick up shifts

Fix: Check if there are any restrictions set by your employer regarding shift pickups. Ensure that you are eligible to pick up shifts based on yo... ⇲

Overall unreliability

Fix: Regularly update the app to ensure you have the latest bug fixes and improvements. Go to the App Store and check for updates. OR If the a... ⇲

Frequent bugs

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store regularly for updates. OR If you enco... ⇲
 
Notifications issue

Notifications cannot be cleared

Fix: Check your notification settings in the app. Go to the settings menu within the Cover app and look for 'Notifications'. Ensure that the sett... ⇲
 
Login issue

Login problems

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Password reset issues

Fix: Ensure that you are following the correct steps for resetting your password. Use the 'Forgot Password' link and follow the instructions sent... ⇲
 
Glitches issue

Absence request glitches

Fix: Ensure that you are following the correct procedure for submitting absence requests. Check the app's help section for guidelines on how to s... ⇲
 
UI issue

Schedule not displaying

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent the schedule from loading. Try switching networks or re... ⇲

Cannot see coworkers' schedules

Fix: Verify that you have the necessary permissions to view coworkers' schedules. Check with your manager or administrator to ensure that your ac... ⇲

Unresponsive buttons

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen and then reopening it. This can help reset any tempo... ⇲

Lack of intuitive navigation

Fix: Familiarize yourself with the app's layout by exploring the menus and options. Take note of where key features are located to improve your n... ⇲

Unorganized interface

Fix: Take some time to explore the app and familiarize yourself with its layout. This can help you navigate more efficiently despite the unorgani... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲
 
Customization issue

Missing features

Fix: Check for any updates to the app that may include new features. Go to the App Store and see if an update is available for Cover. OR Revie... ⇲
 
Loading issue

Excessive loading screens

Fix: Check your internet connection. A slow connection can lead to longer loading times. Try switching to a different network or resetting your r... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates in the App Store on each device. OR If performance iss... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
4.3%

Neutral
1.8%

~ from our NLP analysis of 506 combined software ratings.

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 Private Data Cover collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics