fix problems on Rewind [iphone]

—— Run into issues on Rewind? Get help pending when official support gets back to you!

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company: Rewind AI Inc.

: http://help.rewind.ai

: rewind.ai

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🛠️ Common Rewind Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Battery overheating

Fix: 1. Check for Background App Refresh: Go to Settings > General > Background App Refresh and disable it for Rewind. This will prevent the app... ⇲

Lack of ability to delete recording history

Fix: 1. Clear App Data: Go to Settings > General > iPhone Storage, find Rewind, and select 'Offload App'. This will remove the app but keep its d... ⇲

Storage issue

High storage usage

Fix: 1. Review Storage Usage: Go to Settings > General > iPhone Storage and check how much space Rewind is using. 2. Offload Unused Apps: In the... ⇲

Syncing issue

Inconsistent import of screenshots and web pages

Fix: 1. Check Permissions: Ensure that Rewind has the necessary permissions to access your photos and files. Go to Settings > Privacy > Photos an... ⇲

Uploads issue

No manual import option

Fix: 1. Use Share Sheet: If Rewind supports the iOS Share Sheet, you can share screenshots or web pages directly to Rewind from other apps. Tap t... ⇲

Compatibility issue

No support for iOS extensions

Fix: 1. Use Built-in Features: Check if Rewind has built-in features that can replace the need for extensions. 2. Explore Other Apps: If extensio... ⇲

No support for Chrome

Fix: 1. Use Safari: If possible, switch to Safari for web browsing and use the built-in sharing options to send content to Rewind. 2. Copy and Pa... ⇲

Crashes issue

Crashes frequently

Fix: 1. Update the App: Ensure you have the latest version of Rewind by checking the App Store for updates. 2. Restart Your iPhone: A simple rest... ⇲

Bugs issue

Inaccurate transcripts

Fix: 1. Speak Clearly: Ensure you are speaking clearly and at a moderate pace when recording. 2. Check Microphone Settings: Go to Settings > Priv... ⇲

High failure rate in recording activity

Fix: 1. Check Permissions: Ensure Rewind has permission to access the microphone in Settings > Privacy > Microphone. 2. Restart the App: Close an... ⇲

Features issue

No OCR functionality

Fix: 1. Use Third-Party OCR Apps: Consider using dedicated OCR apps to extract text from images and then import that text into Rewind. 2. Save Te... ⇲

Privacy issue

No way to clear timeline history

Fix: 1. Offload App: Go to Settings > General > iPhone Storage, find Rewind, and select 'Offload App'. This will remove the app but keep its docu... ⇲

UI issue

User interface needs improvement

Fix: 1. Familiarize with Current UI: Spend some time exploring the app to understand its layout and features better. 2. Customize Settings: Check... ⇲

Payments issue

No pay-as-you-go pricing option

Fix: 1. Review Subscription Options: Check if there are any trial periods or lower-tier subscription options that may suit your needs. 2. Monitor... ⇲

Updates issue