fix problems on Orrstown Bank [iphone]

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—— Run into issues on Orrstown Bank? Get help pending when official support gets back to you!

Orrstown Bank
Info:
company: Orrstown Financial Services, Inc.
: https://www.orrstown.com/
: www.orrstown.com
Chat with our AI-based Orrstown Bank Support
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Compatibility issue

Limited features compared to web version

Fix: Familiarize yourself with the app's features by checking the help section within the app. This can help you maximize what is available. OR... ⇲
 
Customization issue

Tedious alert setup process

Fix: Review the alert settings in the app. Go to Settings > Alerts and see if you can streamline the process by selecting multiple alerts at once... ⇲
 
Notifications issue

Inconsistent notifications for deposits

Fix: Check your notification settings on your iPhone. Go to Settings > Notifications > Orrstown Bank and ensure that notifications are enabled an... ⇲
 
Security issue

Orrstown Bank opens to last viewed page before password prompt

Fix: Log out of the app completely after each session. This can help ensure that the app does not retain the last viewed page. OR Check if the... ⇲
 
Glitches issue

Glitchy mobile deposit photo capture

Fix: Ensure you have good lighting and a clear background when taking photos for mobile deposits. This can improve the capture quality. OR Try... ⇲
 
Bugs issue

Transfer functionality is unreliable

Fix: Double-check the transfer details before submitting. Ensure that all information is correct to avoid errors. OR Try using the web version... ⇲

Inaccurate balance display due to pending charges

Fix: Check your transaction history to see if there are pending charges that may not be reflected in your balance. OR Wait for a few hours and... ⇲
 
Installation issue

Orrstown Bank disappears from phone

Fix: Check if the app is hidden in a folder or on another page of your home screen. Swipe left or right to look for it. OR Reinstall the app f... ⇲
 
Updates issue

Updates cause temporary loss of access

Fix: Before updating, ensure you have a stable internet connection. This can help prevent issues during the update process. OR If you lose acc... ⇲
 
Settings issue

Inability to lock or reorder debit card through app

Fix: Check if this feature is available in the app settings. Sometimes, it may be located under 'Card Management' or similar sections. OR Use... ⇲
 
UI issue

Confusing navigation and user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. This can help you navigate more easily over time. OR Look for... ⇲
 
Syncing issue

Missing transaction history prior to merger

Fix: Check if there is an option to view archived transactions or statements in the app settings or under account history. OR Access your tran... ⇲
 
Payments issue

Automatic payments not functioning as expected

Fix: Review your automatic payment settings to ensure they are correctly configured. Go to Settings > Payments and check the details. OR Try s... ⇲

Lack of electronic payment options

Fix: Explore the app settings to see if there are any options to link electronic payment methods or services. OR Consider using the web versio... ⇲
 
Slow issue

Slow transaction posting

Fix: Check your internet connection. A slow or unstable connection can delay transaction updates. Try switching to Wi-Fi if you're on mobile data... ⇲
 
Uploads issue

Mobile deposit feature often fails

Fix: Ensure that you are following the app's guidelines for mobile deposits, such as using a dark background and ensuring the check is flat and w... ⇲
 
Network issue

Extended periods of app downtime

Fix: Check the app's status on social media or community forums to see if others are experiencing similar issues. This can help you determine if... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
67.4%

Bad experience
26.5%

Neutral
6.1%

~ from our NLP analysis of 930 combined software ratings.

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 Private Data Orrstown Bank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data