fix problems on Pioneer- [iphone]

—— Run into issues on Pioneer-? Get help pending when official support gets back to you!

Pioneer-Mobile Banking

Info:

company: Pioneer Bank - Troy NY

: http://www.pioneerbanking.com

Chat with our AI-based Pioneer- Support

🛠️ Common Pioneer- Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing quick view or widget for balance

Fix: Check if your device supports widgets. If it does, long-press on your home screen, select 'Widgets', and look for the Pioneer-Mobile Banking... ⇲

Mobile deposits frequently fail

Fix: Ensure that you are taking clear pictures of the check. Make sure the check is well-lit, flat, and that all four corners are visible in the... ⇲

Pioneer- logs out constantly

Fix: Check your device's settings for battery optimization. If the app is being optimized, it may cause the app to log out. Go to Settings > Batt... ⇲

Invalid password issues

Fix: Double-check that you are entering the correct password. Ensure that Caps Lock is not on and that you are using the correct case for letters... ⇲

Does not save login information

Fix: Check the app settings to see if there is an option to save login information. If there is, ensure it is enabled. OR If the app does not... ⇲

Inability to access app

Fix: Check your internet connection to ensure you are online. If you are connected but still cannot access the app, try restarting your device.... ⇲

UI issue

PIN pad is blank

Fix: Try restarting the app. Close it completely and then reopen it to see if the PIN pad appears. If it does not, restart your device and try ag... ⇲

Loading issue

Pioneer- times out on account detail page

Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists.... ⇲

Bugs issue

Tutorial pages reappear unnecessarily

Fix: Look for an option in the app settings to disable tutorials or onboarding features. This may be under 'Help' or 'Settings'. OR If there i... ⇲

Crashes issue

Pioneer- crashes after updates

Fix: After an update, try restarting your device to clear any temporary issues that may be causing the app to crash. OR If the app continues t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

55.9%

Bad experience

40.5%

Neutral

3.6%

~ from our NLP analysis of 111 combined software ratings.

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Private Data Pioneer- collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Other Data